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Delete corrupted backup version

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Hi!

 

I'd like to ask how to delete the old back up version but I cannot see it in the software. However, if you see the file in windows explorer it's there.

 

I really need to delete the file to create space for a new backup. I would really appreciate the help ASAP.

 

 

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Acronis Error 2.jpg 175.83 Ko
Acronis Error.jpg 91.22 Ko
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Hello Richard.

Welcome to the forum!

Please check the following KB: https://kb.acronis.com/content/60918

Apply the suggestions to add the backup. After you should be able to delete it.

Feel free to update the thread.

Best regards!