E-mail Notifications
Hello,
I'm hoping someone can help me with my installation of Acronis Cyber Protect Home Office on my Mac. I'm using version 27.3.40208, but I'm not receiving any e-mail notifications about my backups. I assume this is because I don't have any resources showing when I log in to the Acronis Online Dashboard.
Any assistance is greatly appreciated.
Thanks
Matt

- Se connecter pour poster des commentaires

Hi Daria,
I've done that and found the following:
"Your computer will be automatically added to the Online Dashboard when you install Acronis Cyber Protect Home Office and sign in to your Acronis account. You can now manage your backups remotely, as well as get access to the backed-up data in Acronis Cloud."
The computer isn't automatically added to the Online Dashboard. I've tried deactivating the computer in my Acronis Account, signing out of Cyber Protect Home Office and signing back in again. The computer still doesn't show in Resources in the Online Dashboard.
Any further assistance in resolving this issue would be appreciated.
Thanks
Matt
- Se connecter pour poster des commentaires

Matthew Settle wrote:Hi Daria,
I've done that and found the following:
"Your computer will be automatically added to the Online Dashboard when you install Acronis Cyber Protect Home Office and sign in to your Acronis account. You can now manage your backups remotely, as well as get access to the backed-up data in Acronis Cloud."
The computer isn't automatically added to the Online Dashboard. I've tried deactivating the computer in my Acronis Account, signing out of Cyber Protect Home Office and signing back in again. The computer still doesn't show in Resources in the Online Dashboard.
Any further assistance in resolving this issue would be appreciated.
Thanks
Matt
Dear Matt,
Thank you for the provided information. In this case we would recommend contacting our support.
- Se connecter pour poster des commentaires