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I cannot find the destination hard-disk when I tyied to backup the PC contents by using Linux verion of emergecy disk of the Acr

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I cannot find the destination hard-disk when I tried to back up the PC contents by using Linux version of emergency disk of the Acronis Cyber Protection. Acronis Forum's person suggested that the format of the hard disk may not be detected by the Linux version of emergency disk of the Acronis Cyber Protection. But the External USB hard disk for the destination of backup data is NTFS format. Thus, the external USB hard disk should be detected by the Linux version of emergency disk of the Acronis Cyber Protection. If you have an idea to solve my problem, please let me know the way to get rid of my problem. Sincerely Yours, Y. Kawaguchi

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Hello!

Have you tried executing the process using the WinPE bootable media instead? If not, please give it a try:

Please also review the following Knowledge Base (KB): https://kb.acronis.com/content/45330

Best regards.