New Beginner User - Full System (First Run Backup) - File System Error
Hi everyone,
I am a new Acronis user that recently picked up the 5 machine package.
Not the most tech savvy... but I can get around some basics (command line prompts, copntrol panel stuff, etc)
Quick Background:
- 4 machines did a full backup with no issues
- 1 machine (which happens to be my main machine) is giving a file sytem error.
- I ran chkdsk /f /r and it looked like some areas needed fixing.. but it was done.
- I have done this 3 times and the program still gives the same error
Basic System Info:
Alienware Aurora
Intel i9 3.5ghz
128 gigs ram
64 Bit Windows 10
I have run an Acronis System Report... but not sure how to read it or share it.
Really hopin to solve this problem given the importance of the machine. Also... this machine is really screaming at me to update to Windows 11... which I am going to finally do.... but.... I want to get a full backup done before I green light that process.
Thank you in advance for your time and support. I have seen some great threads already and there are clearly some really awesome people in here helping out... super appreciated.
Fichier attaché | Taille |
---|---|
error.PNG | 262.63 Ko |
sys-info.PNG | 41.84 Ko |


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Thank you very much. Unfortunately, it says that the file cannot be uploaded. However, I have also tried to put the file on dropbox and link it here... but the forum won't let me do that either unfortunately.
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Darryl, if you can post the dropbox link minus the initial https:// bit you should be able to post it.
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Also run chkdsk /f on all the volumes, you may need to assign a drive letter. I have found that usually does the trick.
But just a suggestion.
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Awesome.... here you go:
dropbox[com]/scl/fi/tbgelnmt6hzhix0w4133y/disks.txt?rlkey=af3q5fe5z8lqndork85mdbqpo&dl=0
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DA-API report version 3 PS Speed IFace Hs-Bs-Tg Model Num NT L9NO Size FSsize Free FS Type Label ABCHSV Error ---- ----- ---- ----- ----- ----- ------ --------------- ----------- ------ ---------- 1- d(0) GPT 15T RAID 0-0-0 ST16000NT001-3LV101 EN01 MBR ------ GPTpri -----v MSresr -----v -2 --CD 15T 15T 13T NTFS 07 NTFS, HPFS DATA....... --c--V 2M unallc ------ GPTbck ------ 2- d(1) GPT 954G RAID 0-0-0 NVMe PM9A1 NVMe Samsung 1024GB 36307029 MBR ------ GPTpri -----v -1 ---- 200M 200M 122M FAT32 EF EFI ESP........ --c--V MSresr -----v -3 --DC 936G 936G 411G NTFS 07 NTFS, HPFS OS......... --e--V -4 ---- 990M 990M 491M NTFS 27 Windows RE H WINRETOOLS. --c--V -5 ---- 15G 15G 152M NTFS 27 Windows RE H Image...... --c--V 1M unallc ------ -6 ---- 1.4G 1.4G 544M NTFS 27 Windows RE H DELLSUPPORT --c--V 15M unallc ------ GPTbck ------ Partition 2-3: file system FS: NTFS File System Error 0x70018: MFT bitmap is corrupted.
Running CHKSK C: /F is recommended to try to fix the bitmap corruption issue.
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Just a FYI, if having to repair a disk with /r, it's time to replace that disk.
Have you ran something like Seatools and ran a long generic test?
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