True Image for WD: tib.sys driver missing for new install
I'm a WD customer who is attempting to install True Image for WD via the embedded link in the WD software. Apparently an updated driver is needed per the Microsoft error message.. Where can I find this driver?


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Hello everyone!
Regarding the installation error for Acronis True Image for WD, it's advisable to contact Acronis support for assistance. Apparently there is a known issue for that version, but we need to troubleshoot it in order to confirm.
When contacting support, it can be helpful to provide them with screenshots of any error messages you received during the installation process and any relevant logs, such as the .msi log, to help them diagnose the issue more effectively. The support team will be able to provide you with more specific instructions on how to resolve the issue and get Acronis True Image for WD installed on your system. https://kb.acronis.com/content/8153
Thanks in advance.
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