Aller au contenu principal

Disc Direktor 11 Home

Thread needs solution

It´s not possible to install, modify or delete the DD11.
The OS is Windows 7 Home Premium 64 Bit.
See the attached logfile.
Can everyone help me, please

0 Users found this helpful

Hienz,

Is this the trial or full version?

Have you been able to get it to install at all?

If it was installed, did it work properly?

Do you have UAC enabled?

Do you have Admin authority?

Is this a home or work computer?

Looking through your log, there are some entries I've never seen before.

Do you have SQL Server installed or SQLExpress?

Hello Colin,
I have a full version.
I have Admin authority.
It is a Home Computer.
I can install other programs and he works well.

Heinz-Peter

Try stopping SQL Server transactions before trying to install Disk Director.

If this fails, unless Mudcrab or Mark have any suggestions, I think you should raise a support request with Acronis, include your install log with the request.

If any other Acronis programs are installed, that may cause a problem. It depends on the versions/builds.

msconfig could also be used to disable anything unnecessary for the installation.

Hello Colin,

I have try all things which you me wrote to do, but the problem exists further.
Thanks for your support.
In the next time, I will reinstall my computer complete.
Then I hope, I have no problems anymore.
Have a nice day.
Heinz-Peter