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E000101F4: Fehler im Anwendungsmodul

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Hello!

Trying to start DDS on Vista 64bit-system cause this error:

E000101F4: Fehler im Anwendungsmodul
Notwendige Acronis Disk Director Suite-Module können nicht gefunden werden. Installieren Sie Acronis Disk Director Suite erneut.

Build 2239 works for 2 weeks on this brandnew pc, but since yesterday it doesn't start and i got this error message.
Today i've installed newest build 2241, but it doesn't work.
On same pc Acronis Backup & Recovery 10 is installed and working.

Any solutions?

Thanks,
om

0 Users found this helpful

Hello Oliver,

Please accept our apologies for the delay with the response.

Acronis Backup & Recovery 10 blocks the access for the Acronis Disk Director drivers responsible for disk access. 

To resolve the issue please uninstall both Acronis Backup & Recovery 10 and Acronis Disk Director 10.0. Then first install Acronis Disk Director 10.0 and Acronis Backup & Recovery 10 over it.

Please make sure that you are using the latest build of Acronis Backup & Recovery 10 (#11133). You can learn more on how to download the latest build here.

If the issue remains, please obtain the sysinfo file and attach to your next post.

- Open Start\Programs\Accessories\System Tools\System Information;

- Choose the "Save" option in the "File" menu (or "Action" menu under Windows 2000), enter the "File name" and set the field "Save as type" to "System Information File (*.NFO)";

Anyway, please let us know the results.

Thank you.