Acronis Snap Deploy 4 Build 540 not seeing network drives

Wow I guess i'm not alone with this problem. I have been using Snap Deploy 4 for well over a year with many different machine types and never had an issue up until we got new Dell's (E5440 and E6540) with use the Intel 1217-LM and 1218-LM Ethernet drivers, same issues as described here it will not see my network share were we store our images.

Anna if you or someone else could send me the link to this new build 582 that would be much appreciated!

Thanks

Alexey Golyakov wrote:

I'm having the same issue. Computers are Lenovo ThinkCentre M73 (10AX-S04L0E) with Intel I217

I have the same problem with our Lenovo ThinkCentre M73's as well.

Please send me the link to this new build 582 it would be much appreciated!

Having the same problem, I have a support case open...

As an FYI I was able to get a USB Ethernet adapter to work with build 540, I had to manually config my network settings but it worked fine after that. Its not ideal, esp. since I only have one of these dongles but its a lifesaver for me right now just to get these new images created and deployed to a few machines. This may be a workaround for others having this issue as well.

Hello,
Could you please PM me a link to the latest build as well... I am having the exact same issues.

Our organization has purchased ProDesk 600 PCs to image, but build 540 does not see the network card. Please send me build 582.

Thank you

I'm having the same issue with a Lenovo T440p. Acronis just wont read the Network Card. May i please have the installation link.

Just a heads up all, Build 582 does work with the Intel 1217-LM adapters but DOES NOT work with the 1218-LM Ethernet drivers, very frustrating since they seem so similar. For now my work around is to buy USB to Ethernet adapters which work with build 540 but of course not with 582 (again odd). With USB adapters I don't have to worry about what adapter is in the new machines I get and if Acronis will have driver support or not. I'm sure they will release another update that supports the 1218-LM in the future, but for now its USB for me.

I have the same problem with the HP Elite Desk 800 GI USDT its have the network card I217-LM, can you help me, please?

Hi,

The NIC I have is I217-LM as well. Am I able to get the build 582?

Thank you.

Anna, I currently have version 540, any chance I could also get the link to the 582 update please? I also have the HP Elite Desk 800 GI USDT with the network card I217-LM and am having the same issues as everyone else. Also sent you a PM.
Thanks for your help!

Sam

Hello.
I have the same problem in my company.
We have recently acquired a notebook Lenovo t440p and we can't do the deployment.
He says not found the network.

Could provide the new build 582?

Thank you very much!

Thank you for Build 584. works perfectly on my computers lenovo T440p whit network card Ericson N5321GW Thanks

How come you got this build so quickly?? This morning I was sent a 9-step e-mail from Dorian about Win PE boot and Microsoft AIK, create an ISO, find the .inf files and add my own drivers.. blah blah blah

Hello,

My name is Marc,

I have the same problem with the HP Prodesk 600 and HP probook650 G1. Please, can you send me the link for the 582 build ?
I have a case number 02141557.

Thanks

Any chance of getting a link to the newest build? I posted about this in another thread as well but my trial is going horribly because it doesn't see network drivers on my Lenovo M73's. At this point I am crossing Snap Deploy off my list, when it works it works really well but when it doesn't trying to find a fix is nearly impossible.

Hello

The build 540 not support network-card on HP PROBOOK 640 G1 machines. ? Please can you send me the link to the updated build?

Thanks

Hello.
We just purchased HP EliteDesk 800 workstations, and are unable to find the network.
Please provide the link to the new update that will fix this issue.

james esposito wrote:

Just a heads up all, Build 582 does work with the Intel 1217-LM adapters but DOES NOT work with the 1218-LM Ethernet drivers, very frustrating since they seem so similar. For now my work around is to buy USB to Ethernet adapters which work with build 540 but of course not with 582 (again odd). With USB adapters I don't have to worry about what adapter is in the new machines I get and if Acronis will have driver support or not. I'm sure they will release another update that supports the 1218-LM in the future, but for now its USB for me.

Would you mind sharing a link to the usb adapters you have working? This might be what I have to do as well.

I need this build for our new HP comptuers as well please. Can you please email me on how I can get it?

Thank you

I am needing the build 582 link as well please for a Lenovo M73.

Hello Everyone,

The build with updated network drivers was sent to each person, who requested it.

Please send me a PM if you have any additional questions or need this build.

Thank you!

I too will need this updated version, we are using HP 800 G1 workstations.

Thanks in advance.

I too need the updated version, thank you very much.

I need the updated version too Please.

Hello,

please send link to me, having same problem with Thinkpad T440

Thomas

HP Revolve 820 Laptop...

Can I get in on the updated Snap Deploy Version?

We're experiencing these problems with the network card of Lenove T440S. Also we have a RAID controller issue with a Gigabyte motherboard. Could you please send me the link to Build 582? Thank you!

Anybody watching the forums ?

HP Revolve 820 Laptop...

Can I get in on the updated Snap Deploy Version?

can you please send me the 882 build can get my hp 650g laptops to see the network shares.

I've tried several PM's and posts

Does anybody have any resources to check for an update?

Best bet seems to be calling into support directly. The forums seem to get more sporadic results than anything else. Kind of like there is nobody in support assigned to monitor them regularly.

I need the new build as well please? Our first time with your product and we have had nothing but issues with acronis. We used Ghost for years without issue. I find myself questioning why we bothered to not stay with that product but oh well

Hi,

I'm having this same issue with HP Prodesk 600 G1. Could you please send me the link (or file) to the updated build? We are running 4.0.540 but the NIC isn't recognized on these workstations.

Thanks,

I am also having this issue with build 540, could I get the download link?

Thanks.

can you send me the link too?, i have the same issue

Thanks

I'm having the same issue. Computers are Lenovo ThinkCentre M73 with with Intel I217 NIC
Please can you send me the updated agent or link to the solution.

thanks
Ali

Can I get the link also. We are experiencing the problem with Dell Latitude E7440.

Thanks

Hi Anna, just started working with our Acronis Snap Deploy 4 system, we are on version 4.0.282 and it has worked well until now that we need to image some Dell E6440’s with Intel I217-LM NIC’s. Could we have access to the 582 build plz? Tnx.

Hello Everyone,

if you experience an issue with NIC recognition and need the latest build (584), please send me a PM.

Thank you.

can someone send me the link that was provided to you? chris@sharpbancsystems.com

Thank you,
Chris

Hello Chris,

I've sent you a download link.

Thank you.

I am also having this issue with the Dell Optiplex 9020.

Hello- PM sent to Anna as requested.

Thanks

Anna - I've sent you a PM requesting this as well

Just reporting in and for others to see. The new build (584) did infact resolve the issue of the NIC not being recognized.

Thank you!

Can anybody who still has build 584 PM me? I'm not receiving anything back from Anna and have 15 machines I need to deploy today. Any help anyone can provide me with would be wonderful!

Thanks

Hello Stuart,

I've sent you a PM with a download link.

Thank you.

Hi all

we have the same problem with Dell Precision M6800 - the normal linux based snap deploy agent 4.0.540 does not see the network adapter

Hello Tobias,

I've send you a message with the link.

Thank you.

I'm having the same issue. Computers are Lenovo x240 (20am-es3kq00) with intel ethernet connection I218-LM