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HDD not seen on Lenovo Ideapad Flex 5-1570 Signature Edition

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Hi All,

I just got 10 new Lenovo Flex 5 laptops and was hoping to be able to image 1 of them and clone 5 others but

after trying to create an image using Version 1666 and 1690 my bootable media doesn't see the HDD.

Has anyone had any luck with imaging these?

It looks to have a NVMe Samsung MZVLW256 in it according to Device Manager.

Any suggestions are appreciated. I did search but found nothing on the Flex 5.

Thanks,

Joe

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OK anyone ?

Is there a way to create an image ?

No matter what I do Acronis won't see the Hard Drive.

Ok I guess I'll have to get rid of this product and get something that works and has better support :)

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Commentaires: 2016

Hello Don,

thank you for posting on Acronis forums!

Have you tried the latest Build # 1993 of Acronis Snap Deploy 5.0? Does the detecting issue still persist?