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!PXE structure was not found in UNDI driver code segment.

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Hey.
We just bought 2 new computers at the office.
Now we want to deploy the master image to them.

We have done this on multiple computers before. So we prep the new computers, setup in BIOS and all that.
But when we try to boot up in PXE we get this error

!PXE structure was not found in UNDI driver code segment

We have no clue what this means, so we rebooted one of the other comps and it went straight in to snap deploy agent no problem at all.

Then we upgraded to Snap deploy 5 to see if that fixed it.
But no still the same issue.

Any ideas what this can be?

Best regards
Mats

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An update to the issue>

After installing the latest build /.1416./
It seems to have gotten a step futher. Now it findes a connection and tries to Load acronis

Starting Acronis Loader...

downloading
bootwiz.cfg

but right after that the screen goes pure black. Nothing happens for 20minuts so i expect it to be hanging.

Another update.

Just tried Stand alone bootmedia. Did not work either.
The issue seems to be the same as the PXE.

"Acronis Loader...." Then black screen and nothing happens.

I created the bootable media to a USB stick.

-Mats

Hello Axel,

please contact our support to troubleshoot the issue with Linux-based bootable media.

In the meanwhile you can use a WinPE-based bootable media as a workaround.

Thank you.