Snap 4 vs. Snap 5 licences on fresh Server installation.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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We bought Snap 4 with 56 licences for our 56 PC.
After year full of success and defats with deployment* I have to decided of totally reinstall Windows server with Acronis Snap and Deploy. In the meantime we upgraded our 56 licences to Snap 5. During the installation I upload 56 licenses from SNAP4 and 56 licences from SNAP5 into licence server.

After run SNAP, I added (from file) 12 PC and start deploying (with install agent option).
The deployment process uses 12 licences numbers from SNAP4 (none license from SNAP5)
After PC reboots into Windows, agent adds the PC into SNAP as a double instance of machine
(the same mac in twin instance)
The I reboot the server and twin instance disapear (the first one added from file).
Then (to test) I deploy on 4 PC (the same from 12PC).
This deployment use 3 new licences from SNAP4 and 4 new licence from SNAP5 licences

I don't understand this acquire mechanizm ?
What licences sould be used with the first ?
Why machines added as twins with installed snap agent ?

*Out defats of 2014 means
- No Snap logging, there are no log files in logs folder
- Reboots of machines just after restore starts and can't boot PC with "MBR Error"
- Licenses problems

dim 14/12/2014 - 13:00
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Piotr,
please contact our support so that we could investigate technical part of the problem.
As for the licenses, if you use machine licenses and upgraded to Acronis Snap Deploy 5, each machine will use eventually two licenses:
a full one of Acronis Snap deploy 4 as a base;
an upgrade license of Acronis Snap Deploy 5.
Thank you.

dim 11/01/2015 - 15:09
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