Snap Deploy Cannot Create Master Images

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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At first I thought this was just another issue relating to Windows 7, but now I have an XP laptop that I am trying to create an image for and that is failing, so I have tried a couple desktops and those give the same error as well. Whether booting up by CD or PXE with Acronis Snap Deploy build 3329, everything seems to work great until I get to the end of the image creation process and it tells me that "Backup archive creation has been completed with errors." And when I go to look, no image has been created on Acronis. I am able to pull images that have been previously created down, but apparently I cannot create new ones. This has only started happening since I went to build 3329. Is there a way I can fix this? It's really going to kill productivity if I cannot create new images.

ven 23/04/2010 - 16:43
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello pc support!

Thank you for finding time to report about this issue.

Unfortunately it is difficult to identify the case due to the lack of information, so could you please kindly gather the following:

  1. Exact sequence of steps performed
  2. Target location where you are storing the backups
  3. Acronis info
  4. Image creation log

After that please kindly contact support directly with the information attached. Should there be any procrastination with the reply - let us know the case number, we will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

lun 26/04/2010 - 13:42