Acronis 2016 wont run from disc
I have used Acronis 2016 with no problems for some time. However, now when I try to use it I get problems.
Acronis loader starts
What would you like to do appears.
I click on Recover my discs.
Black screen which has NEVER appeared before shows.'Collecting reports, and a long line of dots slowly scrolls across the screen. Eventually the word Done appears. Then it refuses to go any further.
Previously immediately after clicking recover my disc, I was requetsd to enter which backup I wanted to install.
Operating system is Windows 10
I run from recovery disc using disc I created. I have always done this with no problem at all. I am puzzled by some of your questions they are above my head. I use a desk top with Windows 10 fully updated.I boot up using the recovery disc as stated, then usually a blue screen appears asking what I want to do. I select recover my discs and immediately I am asked for the source of the saved back up. I tell it that it is whatever number back up I want use from my saved back ups on my plug in hard drive. The operation then starts. Now I get this black screen as stated above with the line of dots appearing. Then I am instructed to insert a flash drive. There is no way to finish the installation of my selected back up.
Keith, thanks for the further information but this just adds to the puzzle here given you say: 'I have always done this with no problem at all.' If you have used the same recovery disc to boot the same desktop computer successfully on other occasions, then either the recovery disc has developed a fault, or there is a problem with the computer?
Do you get to the blue screen with the Acronis menu options or does it just go to the black screen now?
See KB 59877: Acronis True Image 2017: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media for the panels that you should be seeing if the boot media is booting correctly?
Do you have any other boot media that you can try here with this same computer?
When the problem occurred I made another disc. A friend has since sent me a new disc made on his computer, with the same result. I get to the blue screen and select recover my discs. This is when the black screen occurs as stated above. I have uninstalled Aronis, and cleared the registry of the remnants. I installed it again and get the same results. I have also installed Macrium as a test. This works perfectly, so I am happy that the computer is fine.I have since seen a post on a forum that use outlining a similar problem. When I reinstalled Acronis, I chose to revert to 2012 but as the installation progressed, it automatically upgraded to 2016, and I had no say in the matter. I am sorely tempted to uninstall again and stick with Macrium.
Keith, was your test with Macrium using a boot disc created via that application? If so, then one key difference here is that the Macrium boot disc uses Windows PE as the OS whereas the default for your ATI boot disc is Linux.
You can create WinPE ATI Rescue Media but you would need to install the Windows 10 ADK in order to do so. This is where the later ATI versions (2018 & 2019) have an advantage, as they, like Macrium, default to creating WinPE media where this is possible, by using the Windows Recovery Environment files already present.
The option to create WinPE media is present in the Rescue Media Builder menu, and will direct you to download the ADK when selected. Note: the ADK is a large download but only the top 3 menu selections are needed to be installed for the WinPE files.
Macrium is very good but the free version is limited to doing differential backups only etc.
You have me puzzled I’m afraid. I cannot understand all the terminology. The Macrium disc was made from the Macrium program using Windows 10. I tested it out by booting from it, and following the instructions stage by stage , up to the point where one more click would have started applying the backup that I had created. I stopped at that point having satisfied myself that the program worked. All that I need is the ability to make backups to a plug in hard drive, and apply that backup when and if needed. I wish Acronis didn’t keep upgrading to more and more bells and whistles. A lot of people like me only need a simple back up and restore program without all the extras. Having downloaded and installed the latest version of Macrium free, making a recovery disc using Macrium, I am hoping that it will exactly what I want and install one of my backups if required. Can there be any problem?
By the way, many thanks for your interest, it is very much appreciated.
Keith, if you have got a working solution that meets the needs you have, then really that should be all that matters. I have only dabbled with Macrium to improve my understanding of what it offers and have used it on some computers for friends where I have been able to 'set it and forget it' so that the next time they bring it to me to repair or sort out an issue, I might stand a better chance by having a backup to use if needed.
Personally, ATI is a more comprehensive application but this is based on having used the full version of ATI for a very long time, which is not a real comparison when I have only used the free version of Macrium.
Keeping up with the latest / greatest versions of programs like ATI is always going to be a challenge for users who want only the basic core functionality (Backup & Recovery). Acronis are wanting to add value alongside keeping up with the significant changes that Microsoft keep introducing with Windows 10 and then also respond to the growing threat of ransomware etc. Only you as the end user can decide what meets your needs and fits your budget etc.
Many thanks again for your assistance. I have now decided to stick with Macrium