Acronis True Image 2016
2016 cannot recover a computer with a dual boot. I upgraded from 8.0 to 8.1 and the 8.0 is still on the computer. But, when starting the computer automatically goes to 8.1. Version 2015 did not have a problem. But 2016 cannot handle the situation. This means that in the recovery what is on the computer is erased and the new 2016 version is installed, but it will not boot. Engineering staff is aware of the problem but don't have a fix.
Has anyone found a solution?
I been told by Engineer that 2016 cannot handle a dual boot backup, while 2015 can not handle it. It totally messed up my computer. I even got a new HD and installed 8.0. But could not recover 2016 file. There is a problem of the computer doing with the boot values. I am told by several people that 2015 cannot recover a 2016 file.
In general, previous versions are not supposed to restore more recent versions, but it might just work, as few changes have been done to the file management & format definition.
You can always use Microsoft tools to restore your dual boot records after the restore and/or use third party boot managemen tools.
The problem has been fixed on the dual boot issue and 2016 version. I think this is the solution, after 5 days of trying various suggestions. Step 1: Get 8.1 installation disk from Microsoft. You have to have a working computer to burn the CD. You boot the non-functioning computer, but go into the repair option. Then go into repair-troubleshoot-advanced-command prompt. Type bootrec.exe/fixmbr; then type bootrec.exe/fixboot. Step 2: shutdown and restart with 2016 rescue disk. Step 3: only recover the tib file. leave other small zones alone. Step 4: Once restored, uninstall 2016 and download 2015. Make a 2015 backup.
I tried using 2015 several days ago because I had a 2015 rescue media disk. It did not work. I was told ATI can recover older versions of backups made with older versions of ATI. But, that a 2015 rescue disk cannot recover a 2016 tib file. So I downloaded a 2016 ISO disk. But, because Windows created a dual boot situation when I upgraded from 8.0. I other words during the startup Windows asks me which system I wanted to start 8.0 or 8.1. 8.1 is the default. 2015 version of ATI had no problem with dual boot, but 2016 does. If you don't upgrade to 8.1, which was free, you don't have the problem. I am not sure what the advantages of 8.1 has over 8.0.
Not necessarily the right place for this, but you probably should be running only the 8.1. Windows 8.1 was a free upgrade to address certain problems most users had with 8.0 and the upgrade does not normally leave you with a dual boot situation.
*double post* (oops)
It has been too long ago and I don't remember the circumstances of the upgrade to 8.1. I know that in the startup procedure, if I don't do anything it automatically starts 8.1. Usually, I start the computer and walk away to get coffee, and when I come back it is running. No one explained that I had to use the 8.1 to reestablish the correct boot files on the HD, then recover. The key was to make sure you only recover the main tib file and leave the boot and recovery partitions unrecovered. I was confused because I thought that if I saw them stored, it was because I was supposed to recover them. The also indicated that I was to use the repair function of the Windows disk, but the only one I had was 8.0. After many days and paying $20, I was told I had to use the 8.1 installation disk, which I did not have. But, I could download it for free on a working computer. I had to burn it as a bootable cd, then had to use command prompt to correct the MBR and bootfix functions. Then use a 2016 rescue media disk. I would remove 8.1 but unsure of the impact of that so I just use 2015 version of ATI.