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ATI 2016 Crashing 100% of Time

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First off, I noticed ATI backing up in the middle of the afternoon. I had it programmed to backup at 5AM. The report on the backup screen showed it's last backup was 5:05AM on 10 APR, 2016. Funny thing is, today is 9 APR, 2016. 

In ATI on the Backup page, I clicked on Options to try and determine why the program had lost it's mind. Unfortunately, it immediately crashed. Like any good idiot, I tried it over and over again, and of course, it crashed over and over again.

So I decided to visit this website so I could send an email off to tech support team. Imagine my surprise when I discovered I no longer had any support rights on my ATI 2016 program. Isn't that special...

I've attached the system report.

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acronissystemreport.zip 7.57 Mo
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Robert - I dont' see anything directly in the Acronis log, but I see a ton of task scheduler errors (event id 414) in your Windows Systems logs.  

https://technet.microsoft.com/en-us/library/cc721846.aspx

I also see a bunch of disk warnings as well (event id 153)

http://www.eventid.net/display-eventid-153-source-disk-eventno-11182-ph…

Both of these errors have been going on for as long as your logs go back (12/13/2015).  You may very well have a drive about to fail you and that could be causing all kinds of errors in Windows and other applications.  

If nothing else, please start by running "chkdsk /f /r" on your main disk and see if it detects errors and/or attempts to repair them (and if it is successful in doing so).   However, you may be looking at not just an OS rebuild to clear these system issues up, but probably a hard disk replacement as well. 

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I "don't have sufficient privledges to run this command". What? I bought this POS computer. I own this POS computer. Windows sucks.

I'm assuming you mean the chkdsk task?

Open command prompt by right clicking and "run as administrator" - that is the only way to get the full admin privileges for installs and many commands since UAC was introduced back in Vista.  

Regards

Thanks for the hint. I keep forgetting about that Run As Admin thing. I ran chkdsk and it hung at 10%. I checked some forums to find that's a common thing. Considering it's going to take Hours to complete on my 2T drive, I shut it down and will run it tonight. I also ran a routine that reports on the drive's SMART status. Everything was OK there, but I don't think it's checking file structure. We'll see what it finds tonight.