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ATI 2016 Issues with Backup Scheme

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So I set my laptop backup scheme to keep 4 chains (store no more than 4 recent version chains) and each chain to comprise 7 files of 1 full plus 6 incrementals. Last Saturday, I received the message:

"Failed to read from sector '79,258,624' of hard disk '1'. Try to repeat the operation. If the error persists, check the disk using Check Disk Utility and create a backup of the disk. Failed to read the snapshot. (0x10C45A)".

I ran CHKDSK /r on all my drives Disk 0 (C:) = SSD, Disk 1 (D:) = SSD and Disk 2 (E:) = Hybrid and all came back clean.  I rebooted and ATI 2016 created 3 fulls (see attached).  2 of them look like they are incomplete. If the task is "Waiting for user interaction", then why did these other fulls (non-complete ones) get created in the first place and which can I safely delete?

Thanks,

Gio

 

 

 

 

 

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I'd be leery of a failing disk - even if chkdsk didn't find anything.  Have you checked your windows system logs for any other disk related warnings too?

Whatever the issue, Acronis tried a full backup once and failed.  It tried to do it again and failed.  It looks like it finally completed the third time (based on your screenshot).  You should be able to remove  full_b4_s1_v1 and full_b4_s1_v1-2 and just keep full_b4_s1_v1-3 (the third try which "appears" to have completed).  To be on the safe side though, I'd test by moving those 2 files somewhere else (not deleting them yet) and then pretend like you're going to start a recovery with your most recent Incremental.  If it likes the data that's still there, you won't get any errors when you try to select it from the "recovery" option.

When it appends -1, -2, -3, it's because it can't use the same file name that already exists (usually do to a failed backup that still exists and already has that name).  

I briefly used hybrid drives for a few months (mostly 2.5" ones but different variants) and was not impressed with their performance as the Cache Memory (the SSD part so-to-speak), would quickly fill up and the drive would slow to a crawl while always waiting for the cache to become available again, plus a good deal of them are already slower 5400RPM  dreives.  The cache on your drive may be the culprit - but I'm just guessing.  

You may want to check out this forum post which is simlar to your request:

https://forum.acronis.com/forum/33840

Thanks for the feedback. A bit slow getting to your post :). Eventually, I want to replace the 1TB with a 2TB (disk 3). Interestingly enough, when I do a reboot of the laptop, the job retries and completes without issues.  Might be a resource issue.