Aller au contenu principal

Boot Disk -- No Mouse

Thread needs solution

I don't have a mouse when I boot from the boot disk. I cannot do anything on the version of Acronis that comes up without a mouse. I'm using a USB mouse, and it used to work on Acronis boot disks.

0 Users found this helpful

You should check to see if there is a newer updated version of your mouse software. This is an often overlooked driver that if out of date can cause such behavior.

Hello Roger,

Could you clarify, please, what kind of Bootable media are you using, Linux-based or Windows-based?

There is a known issue, the selection menu of Acronis Bootable Media with Acronis Universal Restore does not support USB mouse. Please, refer to the following KB-article: https://kb.acronis.com/content/48416

Thank you,