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Deleted backupjobs in a wrong way?

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I have probably deleted backup jobs in a wrong way? 

I have reinstalled Acronis and added new backup jobs.

It seems as Acronis still tries to recreete the old jobs which causes problems.

Is there a way to "reset" so the old jobbs disappears?

Best regards

Carl-Goran

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Carl, welcome to these user forums.

I would recommend deleting or renaming the Acronis Database folder in order to remove all information about your old backup jobs - this will also remove the information for your new backup jobs too until you either validate or run these again.

To be able to delete or rename the Database folder, you first need to stop all Acronis Processes and Services as described below:

Create a clean copy of the Acronis Database files:

  1. Stop all Acronis Services and Processes - you can do this via the Windows Task Manager (right-click on the bottom status bar and select Task Manager), then select / end or stop the Acronis items shown.  Next, type Services.msc at the Start > Run prompt and use the Services console to end all Acronis services.
  2. Open Windows Explorer and navigate to C:\ProgramData\Acronis\TrueImageHome\ - this may be hidden on some systems, if so, change the Explorer View options to show hidden files & folders. 
  3. Rename the Database folder at the above location to Database.OLD
  4. Restart the main Acronis True Image application which will restart all other required services & processes, and in turn will create a new Database folder and files.

Note: that you will lose your backup task history that was stored in the old copy of the database files but this will be repopulated as your backup tasks are run again.

Many thanks to you Steve,

I have followed your instructions and now everything seems to work as normal.