[Duplicate] Acronis True Image and RAID
Hi all,
Curently my PC got a problem with F11 function. I'm using windows 7 64 bit and two HDD with RAID 1. After i finished backup my C drive, i reboot my PC and hit F11 and this message appeared.
"Acronis Loader - Unable to run boot menu"
Does the RAID function effect the Acronis Startup Recovery Manager?
Please kindly advise further step to troubleshoot this issue
Thank you

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Khairul - this looks like the same question in your other post at https://forum.acronis.com/forum/116932. Posting the same question in the forum multiple places is less likely to get your issue resolved as it spreads the information around and the posts and takes up time to respond to the same thing in multiple areas.
I think there's some loss in translation here. Perhaps you can post some screenshots or something? As Steve already asked in your other post (with no response from you yet...)
When you backup your local C: drive, are you doing so from within Windows 7 using the Acronis application GUI or are you doing an offline backup using the Acronis Startup Recovery Manager - where you press the F11 key at boot to invoke the ASRM ?
If the backup has run successfully, and saved your backup image (.TIB) file to your D: drive, are you rebooting and trying to invoke the F11 - ASRM utility at that time?
Or are you saying that you are trying to use F11 - ASRM and it is not working?
Sorry for asking lots of questions before we can try to help you.
Note: If the problem is only with ASRM, then you can try to remove the Startup Recovery Manager and then Activate it again.
See the ATIH 2016 User Guide http://www.acronis.com/en-us/support/documentation/ATI2016/#10119.html
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What is your purpose for F11? Function keys vary from system to system and serve different purposes.
Are you using ARSM as Steve was asking?
Are you merely trying to get offline bootable recovery media to boot up again?
Are you unable to boot into Windows now?
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Hi Bobbo_3C0X1,
Thanks for fast reply. Yes, i'm backup whole C: drive using Acronis application GUI and save .tib file in D: drive. After finished backup i activate ASRM (Acronis Startup Recovery Manager). After that i reboot my PC.
After the BIOS screen, it will prompt "Starting Acronis Loader" "Press F11 for acronis startup manager. When i hit F11 this message appeare "Acronis Loader - Unable to Run Boot Menu".
I will attached a picture for your reference.
Please kindly advise me further step to troubleshoot this issue.
Thank You
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