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Failure to Clone disk

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Hi i have a Win 10 operating system and when I attempt to clone the 500gb operating system disk to a formatted 500gb disk I get

Starting Acronis loader

unable to load initial ramdisk press enter to proceed

which I do then I get a KERANL PANIC-not syncing vfs  unable to mount root fs on unknown-block (1,0)

and then a CAll trace and a bunch of fffffff codes. 

Kernal offset

end  kernal panic

any idea.  I had an older version which cloned these two disks easily, think it was 2011.  After upgrading to WIN 10 64 it deleted the old program before I could install it.  Purchased this new one and didn't use for 30 days and now it won't clone my disks.

Thanks for any help.

I have attached some photos of errors a few posts down.

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Both disks are set to basic and still no clone, freezes up after kernal panic.

Have you created the boot media for TI2016? You could give that a try.

Do you still have the boot media from your earlier version of TI?

I never did that before.  It was always automatic.

I have attached a few photos of the errors. 

The disc doesn't even show up in my pc now since I tryed the add new disk feature.

UGH!  Give me my old 2011 arcronis back!

 

Sad thing is it has been 30 days  12/16/15 and this is the first day I have tryed to use it.  No support.  I was going to buy a larger 1 TB disk but instead

bought a new alienware R51.  My old 2008 Dell 730 is going to be handed down, put out to pasture.

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Are you getting the error messages when you hit F11?

No never tryed that.  What will that do.  It is like a BSOD, have to do a hard reset.

F11 is the Acronis Startup Recovery Manager.  You have to activate it first.  It is described on page 124 of the user manual.

Here's a link to the Acronis documentation page, where you can download the manual.

http://www.acronis.com/en-us/support/documentation/

 

So after the first screen where it says hit enter instead hit f11?  Because if i hit enter and the second screen instantly pops up and no keys work.  Never hit f11 specifically.  But no other keys work including esc.

In the Tools section, click More tools, and then double-click Activate Acronis Startup Recovery Manager.

You then have to reboot.  In the reboot sequence, a screen will say hit F11 for Acronis Recovery Manager.  Hit F11.

It will bring up a special version of ATI2016.

I activated it, reboot hit f11, I tryed this 2x, brought up the same 2 screens, same errors and still had to hard reset. 

I don't like having to do a these hard resets.

I believe you are going to have to uninstall and reinstall TI2016.  The program that does the install has an option to uninstall.

You will need to create Recovery Media to boot your machine from. 

Hi, I have tryed everything.  So far nothing works.  Even acronis support will not reply and closed case.  There last recommendation was the rescue boot media disk.  Which I did.  Rebooted from cd, got to acronis 2016 screen click it and right back to these original screens which require a hard reset on computer.  Any new thoughts??  I also tryed the F11 key same problem.

Thx for any possible help.

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Hello Ray,

Please download the latest bootable media under your account and try booting with modified kernel parameters, it helps to bypass some compatability issues.

Please follow the steps below and share the outcome: 

- Boot the computer from Acronis bootable rescue CD 
- Hit F11 key either on the selection screen which some of Acronis products provide or when Starting Acronis Loader... message appears 
- Modify the Kernel Settings as per command below without commas and click OK to proceed 

  • A. Try booting w/o 'quiet' kernel parameter. 

Will there be any messages on the screen? If yes,take a photo using digital camera or mobile phone and also attach a picture of output on the screen when booted w/o quiet kernel parameter. 

  • B. Try booting with "acpi=off noapic" (without commas) kernel parameters and see if it works better. 
  • C. Try passing "load_vgafb" (without commas) parameter to the kernel and see if it helps. 
  • D. Try passing "video=vesa:off vga=normal" (without commas) parameters to the kernel and see if it helps. 

Thank you,