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File is corrupt

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I have a corrupted backup file on my Acronis Cyber Protect Home Office program. How do I solve the problem?

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Mary Ann, welcome to these public User Forums.

If the backup file is being reported as being corrupt after performing a Validation operation then unfortunately there is very little that can be done other than creating a new backup image.

One common cause of backup file corruption is if users move or delete files for the backup using Explorer, especially if the 12KB metadata file for the backup is deleted.