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Kernel Panic - restore fails. See screen photograph

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Tried to restore my system and it did not work. I got the message shown in the attached photograph I took of the screen. I'm running Windows 10. The system image is on an external USB drive (f:). What other information is needed to solve the problem.

Norm

Update: Tried to restore using bootable 2016 recovery disk. Got the same error. I tried using a 2014 recovery disk and it cleanly started and found my backups. Opened a case with technical support - awaiting their e-mail response. Question, is it safe to proceed to restore the .tib file(s) using a 2014 boot disk to find the files?

Norm

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