Aller au contenu principal

network cridentials cannot be changed

Thread needs solution

After changing the password of the authentication of my network drive ATI 2016 is not able to back-up files or directories from the netowrk. It always gives me a failure "user or password is wrong". However, I do not find any possibility to change/edit the cridentials for the network drive. Also creating a new BU task is not working as ATI does not ask for the cridentials again. Obviously it is using always the former ones. How can the old ones be deleted or how can I edit them to become access for backing up network files? best regards,

0 Users found this helpful

Using Windows search feature search for Windows Credentials Manager. Once you find it open it and look for your network device. Once you locate the device you can change user name and password for the device and save the new credentials. TI 2016 should now accept your new credentials as well. A reboot of your machine may be required for changes to take effect.

Hi Enchantech,
perfect, that's what I was looking for but did not realise the Credential Manager in the control panel!
Thank's a lot, ATI 2016 is now working again.