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True Image 2016 No Internet

Thread needs solution

I am on the internet yet True Image says no internet? 

Please advise how to activate True Image 2016 OEM. 

It says sign in first then I enter my account details then True Image says No Internet 

But there is internet!!!

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Murray, welcome to these User Forums.

Please see KB 2201: Support for OEM Versions of Acronis Products with regard to your OEM product and how this is supported.

Next, see KB 56598: Acronis True Image 2016: Activating a Full Version which describes the methods available for activating your ATI product via online or offline options.

Note: Acronis activation does not work across proxy connections as far as I am aware.