Aller au contenu principal

True Image cannot see C: drive

Thread needs solution

Hello First poster here, so please be gentle! I am trying to clone a hard drive from a Dell Optiplex 3070. True Image does not see the C drive. Any help would be much appreciated.

0 Users found this helpful

PB, welcome to these public User Forums.

Sorry but much more information is needed to try to understand the issue here?

What version / build of Acronis True Image are you using?
Is this the full commercial / paid version, or a free OEM version provided with a new disk drive?

How are you attempting to perform the clone operation?
Are you trying to do this from within Windows or from bootable Acronis rescue media?

What type of computer is this? Is it a desktop/tower PC or a laptop?

Please see KB 56634: Acronis True Image: how to clone a disk - and the step by step guide given there.  Also forum topic: [IMPORTANT] CLONING - How NOT to do this - which was written after dealing with many cloning issues in the forums.