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WD MyCloud EX4 NAS and Acronis 2016

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Has anyone successfully been able to use Acronis 2016 to backup to a Western Digital MyCloud NAS device ?? As of yet, my Acronis 2016 does not "appear" to even see the NAS.

Shares have been setup on the NAS but Acronis 2016 can't seem to even recognize it.

Robert Wagner
Black River Computer Services
Cape Coral, Florida

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Most NAS do not appear under the NAS listing, but they should be listed under Network. My Synology NAS is treated that way.

Ian

Robert,

If your device does not show up under Network in the directory tree then you can force the app to show your device by entering the path to the device in the path location field that appears at the top of the GUI destination screen. To do so use this example: \\MYCLOUD\ followed by pressing the Enter key where MYCLOUD is the network name of the device. If that is unsuccessful replace the MYCLOUD with the devices IP address.

Thanks Guys ..... I DID find the WD MyCloud EX4 located under the network option, as suggested by Ian. Seems to work just fine now and I am running scheduled test backups every hour to confirm that this is going to work for me.

Robert Wagner
Black River Computer Services
Cape Coral, Florida

Make sure you try to recover from your files on the NAS. I had a WD My Cloud and backing up, validating was fine, but impossible to restore: the images were deemed corrupted. I had to copy them first to a USB disk before being able tor estore

Pat ... thanks for that advice. I just ran the tests on the recovery process and honestly, it went flawlessly. I took the recovery directly from the NAS and it went off without a hitch without having to go thru a USB copy.

So, to wrap things up.

Western Digital EX4 12Tb NAS configured to RAID 1 (mirroring)
Acronis 2016 build 5586
Windows 10 Pro (build 10532, Due out in October)
Backup folder size was 1 gig
Recovery time was approx <60 seconds
Acronis 2016 tests were run for 36 hrs, with backups every hour. Half way thru the tests, the "options" was changed (to attempt to confuse Acronis 2016) to perform a cleanup with the backups set to 10. Successive tests ran without a problem and cleanup was invoked correctly.

The only unfortunate situation is that I don't believe that you can create a share on the WD EX4, and then create subfolders under that share. (Parent/Children). I am surprised that WD did not consider that ................. but I MIGHT be missing something there.

Ian, Enchantech and Pat ... thanks for the advice

Robert Wagner
Black River Computer Services
Cape Coral, Florida

Actually, to answer my own problem concerning WD sub-folders, I DID find a way to create sub-folders. As this is not the subject of this forum thread, you can send me a PM and I will explain the procedure if you wish. The sub-folders ARE recognized by Acronis 2016.

Robert Wagner
Black River Computer Services
Cape Coral, Florida

this is very irritating IanL-S but I think that under "NAS" only storages with NFS or even iSCSI would be listed. While all SMB targets are listed under networks.

Nevertheless it is a adviceable to enable a portion of the WD NAS as iSCSI target so Acronis would use the faster block write instead of slower SMB file based write.

Just know about that as we are using this WD Ex in the company. A bit more tricky but also helpful is to enable jumbo packets across the network path and the NAS device.