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Acronis True Image 2017 vs v11

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Hello.

I used to have True Image v6 and really loved it. 2 years ago when I bought new laptop again, I discovered, that I lost installation CD with serial number. I ended up buying new version 2017 and much disliked it, as it has too much mind of its own.

Finally my friend gave me v11, which she doesn't need any longer. Happily I removed v2017 and installed v11. Turned out, that backups, created by v2017 are not readable by v11.

Does anyone have some solution?

Thanks in advance.

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The best you can do is use 2017 rescue media to recover any 2017 backups. The Acronis program had a major change from 2014 to 2015. Typically though, newer versions are backward compatible with older backups, but older versions are not compatible with newer backups.

Please see the compatibility chart.

https://kb.acronis.com/tib

" use 2017 rescue media "

I tried. True Image doesn't load past screen below.

Anna, ATI version 11 only supported Windows 2000, XP and Vista, all of which are long out of any support, so assuming you are using either Windows 7, 8 or 10 you really do need to use a much later version of ATI.

All recent Acronis bootable Rescue Media is capable of booting in both Legacy & UEFI BIOS modes as required to match how your version of Windows boots but on some computers, the media may not boot if UEFI Secure Boot is enabled in the BIOS settings.

See KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media for more information on media boot modes and how to check the mode used by Windows.

Acronis only gives a limited guarantee on backwards compatibility for versions of ATI (see the document about this in my signature below), and it gives no guarantee that older versions will be compatible with newer versions though this will sometimes work provided the difference between the versions is not too great!   ATI 11 is version number 11, ATI 2017 is version number 20 which is a major difference here.  Acronis currently is beta testing ATI 2020 (version number 24).

I would strongly recommend investing in a more recent backup application than one created even 3 years ago, and not rely on one which is over 10 years old to protect a modern computer system and its hardware / software components.

I have Win7.

Steve, all your reasonings doesn't cancel the fact, that I can't load True Image 2017 from Rescue CD.

Here are reasons, why I don't like v2017:

1) It tries to chose, from which backup to restore harddrive on its own.

2) It doesn't even present all existing backup files

3) It tries to update last backup file without my permit

4) It tries to access remote servers via internet again without my permit.

This is all default behavior.

Frankly, it doesn't matter, that v11 is out of support. If it works and executes, what I need, I will be happy with it. At list I will not need to change extension of image file to hide it from v2017 in order it to see other image.

I can't load True Image 2017 from Rescue CD.

Which rescue CD are you using Anna?  Is this one provided when you bought ATI 2017 or one created using the Rescue Media Builder tool in the application?

The default rescue media for ATI 2017 and older versions uses a small Linux OS to boot into the rescue environment and this may require that UEFI Secure Boot is disabled on modern computers.

The rescue media builder can create an alternative version based on Windows PE which works just fine with Secure Boot enabled.  I would suspect this is why you are having issues here.

1) It tries to chose, from which backup to restore harddrive on its own.

2) It doesn't even present all existing backup files

3) It tries to update last backup file without my permit

4) It tries to access remote servers via internet again without my permit.

When doing any recovery, Acronis tries to present a list of all backup files discovered to allow the user to pick which one to recover from.  It will never force a choice on you unless there are no other choices to present.

Sometimes you have to use the Browse button to find other backup files - this can be the case where you are using files created by a much earlier version of ATI such as 11.0 where the file naming convention was different to that used by ATI 2017 and later versions.  You would have to manually select such older named files.

ATI will only try to run a backup if you have accepted the default Scheduling options when creating a backup task.  I always set all my new tasks to be 'Not Scheduled' then decide myself when they should run.

Any connections to remote servers are there to check activation / licensing or else to confirm if you have a valid subscription / entitlement to use Acronis Cloud services to store backup files.  This is normal for many applications not just Acronis.

Rescue CD was created when I first installed ATI v2017. I can try to download its image from acronis.com and expend it to record another copy.

Anna, as mentioned above, the default rescue CD is Linux based, so the first check should be to see if you have UEFI Secure Boot enabled, and if so, test with Secure Boot disabled.

If you don't want to change Secure Boot in the BIOS, then you need to create the Windows PE version of the rescue media.

See KB 59184: Acronis True Image 2017: How to create a WinPE-based bootable media

Also KB 59194: Acronis True Image 2017: How to check if the computer is running 32 or 64-bit UEFI?

Finally, also see forum topic: Important change for Advanced Acronis Media Builder starting with Windows 10 1809

The latter forum topic deals with changes to how Microsoft is now distributing the Windows ADK used for Windows PE media as 2 separate downloads / installs. 
The Windows 10 ADK can be used with Windows 7, 8 and 10 OS.

Steve, below all my boot options in BIOS. As you can see, boot from CD-ROM is checked. Should I also check UEFI boot order?

Anna, your images show you have a UEFI capable system that appears to be booting in Legacy mode but you could still have UEFI Secure boot enabled even though you are not using that mode?

What Windows OS do you have here?

I am assuming that your M.2 SanDisk SD85N8U-256G-1006 SATA drive is not NVMe as that would require UEFI boot and GPT formatting - the hits found on Google suggest it is just a SATA M.2 card drive.

If you have Windows 10, then run the command msinfo32 and check the BIOS mode shown there in the right panel of the report it produces.

I have Win7 w/SP1

HD is SanDisk SD8SN8U-256G-100 SCSI.

I am curious, what difference does it make, if I installed ATI 2017 on this exact laptop and used it to create rescue CD? Now same CD doesn't work on same laptop.

Anna, the main reason an Acronis rescue CD won't boot is down to the BIOS rather than the CD.  If you have any other computers, you should be able to test the same CD to boot on those PC's.

Personally, I find that using a USB stick (2GB - 32GB max FAT32) works better than most CD's these days, and allows for being updated when needed etc.

I have 2 old laptops with WinXP on attic and my desktop with Win7 on job. Both old laptops have external CD drives.

I forgot to mention, if it makes any difference, my current home laptop has Win7 professional 64 bit, as well as job desktop.

I don't have rescue USB flash drive, and Acronis only offers to me ISO file, which is image of CD.

 

Anna, the download ISO rescue media will only ever be the Linux based media as Acronis does not have a license from Microsoft to distribute the Windows PE media versions - this has to be created by the user on their own computer with a Windows OS license..

USB media has to be created in the same way.

As stated previously, the issue with the Linux media is that it can be rejected by UEFI Secure Boot (as Microsoft want the world to use their software and consider all Linux / Unix OS 'insecure') - this again varies on how individual PC makers implement Secure Boot too!

Hi, Steve.

I had no access to internet till today.

1) Does your post mean, that I can use same "AcronisTrueImage2017.iso" to create rescue USB flash drive?

2) Can you say me from screenshots of my BIOS boot info, how can I set my computer to boot from Linux? Is it generally possible, or any rescue media is useless on it?

3) I am confused, because if Linux sits on bootable media and computer loads from this Linux media, why is it matter, that Windows is on C drive? Isn't C drive in this scenario slave hard drive? Or my computer has prohibition to load any OS (but Win) somewhere else, not on C? Is this prohibition hard-coded in BIOS? Or I can remove such prohibiting flag in BIOS? If I can, in which section?

Thanks

Anna, you can use a utility program such as Rufus or ISOtoUSB to convert the Acronis Rescue ISO file to use on a USB stick.  Note: you only need a very small USB stick of 2GB size with FAT32 formatting (maximum size 32GB).

The issue with booting from non-Microsoft OS media (i.e. Linux) is purely a matter for the BIOS but is only normally a problem if UEFI Secure Boot is enabled.  Your earlier screen images of your BIOS settings do not show any settings for Secure Boot so I cannot tell how this is set for you?

Windows does not have any involvement when booting from CD/DVD or USB media, so your Windows OS on drive C: is a passenger only.