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Cant finish a backup

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I went to do a backup and came back in a few minutes and the computer was shut down.  The backup did not complete.  I started another backup and it shut down in about 2 minutes.

What is going on?

 

Also where is the log files located?  Why does Acronis keep making the GUI worse with each new release?

0 Users found this helpful

Ron, unfortunately we have too little information to try to answer why you are seeing the computer shutdown when attempting to backup.

For the log files, please download the Log File Viewer app from the link in my signature below, you can use this to view the log files and try to find more information for what is happening.