Cloning and Restore Don't Work
I have been using True Image since 2009. I am currently using 2017. Not sure why 2017 is not listed as one of my products but I bought it some time ago. Anyway, I have been very dissapointed lately because I can't get disk cloning or restore from a backup to work. When running either program, my computer reboots without any warning. This is not a planned reboot....It is an unexpected reboot and the process doesn't complete. I am running True Image from a rescue media. This means that I don't really have a backup that I can restore and that is a scary prospect. I have a dell XPS 8900. In order to boot from DVD, I have to turn UEFI off and boot from legacy media. I have also tried the cloning and restore from windows and have exactly the same problem. Can anyone help me? Thank You.


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If you are running the clone from within Windows, then if it is the system disk you are cloning the system will reboot and use a temporary Linux installation to do the clone. Only ATI 2018 will clone a system disk without requiring a reboot.
Ian
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