Aller au contenu principal

eMMC support?

Thread needs solution

Does ATI2017 support eMMC drives? I have new Pipo X10 (windows 10 only) width eMMC 64Gb internal memory. I tried bootable usb, ATI don't see internal drive.

1 Users found this helpful

Please see post: https://forum.acronis.com/de/node/125051#comment-386994 which provides some information on the subject of eMMC drives, but you would need to test this for your specific drive.

You may need to create the Acronis WindowsPE Rescue Media and inject device drivers for your eMMC drive if the 2017 media does not detect your drive when using either the Linux media or the default WinPE build media.

What does the version of your bootable USB drive show is being used?  

eMMC drives are supported in v6559 of 2016 and all newer builds (I still currently use an Asus T200 Transformer with a 64gb emmc flash hard drive). I'm not familiar with the Pipo x10, but in my older ACER Aspire Switch 10, which also used a 64gb emmc flash hard drive, I had to disable secure boot and delete the default secure boot keys before I could even boot the Acronis media.   

Now, it would be interesting to know if the Pipo x 10 has the SATA mode set to AHCI or RAID by default?  If AHCI, it should detect just fine.  Some manufacturers are setting single drive systems to use RAID by default though (most using PCIE NVME hard drives - I am not sure if any are doing this for eMMC hard drives and don't see the advantage for setting to RAID in the bios with eMMC).

If for some reason, the 2017 default linux media still can't see the drive, then download the Windows 10 aDK and build your rescue media using WinPE instead.  There should be no need to inject any drivers as they use generic Microsoft drivers... unless, the SATA mode is RAID and then you might need to inject the IRST (Intel Rapid Storage Technology) driver to support RAID mode - I don't see that being the case for an eMMC flash hard drive though. 

 

Does your PIPO have dual Android and Windows capability?  Perhaps the Android system is locked down and preventing the disk from being accessed - I've never tried to backup any hard drive that had a dual boot Android OS.

http://www.pipo-store.com/pipo-x10-tv-box.html

 

True Image 2017 did not see eMMC internal memory on Pipo X10. Solution is to use WinPE bootable usb and run ATI from this bootable windows environment.

Thanks for the feedback, always good to have this information in the forums.

En réponse à par truwrikodrorow…

We got news from pipo-store.com that for the Android OS, you may have deleted the Android system switching file by mistake.