How to limit the retries Acronis undertakes if it can't reach the Backup Destination (NAS switched off)
Hello,
i use True Image Home 2017 to backup from my PC to a Synology NAS.
Everything works nicely, except for when the NAS is turned off:
In the backup task in Acronis I defined that there should be 3 retries with 10min delay if an error occurs during backup
But unfortunately if the NAS is offline Acronis keeps trying for Hours and every 10 minutes i receive an email informing me about error 0xb00eb: "Netzwerk getrennt" (translates: network offline).
How can I tell True Image Home to stop after 3 tries?
Klaus, welcome to these user forums.
You will need to use a Pre-Command to test for your Synology NAS
Thanks for the warm welcome and the quick reply! I will test it right away!
Seems to be working!
added "start /min" at the beginning of the .cmd to make it more convenient..
Thanks alot!
You are very welcome Klaus.
Unfortunately it's not working yet..
True Image keeps trying on and on even with the NAS switched off. (i edited the example to the correct paths of course) (\\NAS\Backup V2\Acronis\)
Here is a part of the error-notification email, wich says that the user Pre-command ran fine:
2017-03-08 20:12:01:435 13844 I00640000: Attribute für Backup-Reservekopie: format tib; need_reserve_backup_copy false; 2017-03-08 20:12:01:435 13844 I00640002: Aktion Eigene Dateien wurde per Planung gestartet. 2017-03-08 20:12:10:772 13844 I00640000: Attribute für Backup-Reservekopie: format tib; need_reserve_backup_copy false; 2017-03-08 20:12:10:785 13844 I013C0000: Aktion: Backup 2017-03-08 20:12:10:793 13844 I0064000B: Priorität geändert in 'Niedrig' 2017-03-08 20:12:11:424 13844 I00010400: Child-Prozess endete mit dem Code '0'. 2017-03-08 20:12:11:424 13844 I00640086: Ausführung des Benutzerbefehls erfolgreich: C:/Program Files (x86)/Acronis/Test for NAS.cmd 2017-03-08 20:12:32:565 13844 W000B007F: Error 0xb007f: Die anfängliche Voll-Backup-Version ist derzeit nicht verfügbar. | Ablaufverfolgungsebene: Warnung | line: 0x65e40aa0b487177 | Datei: k:\6116\products\imager\archive\impl\operations\archive_operation_backup.cpp:742 | Funktion: TrueImage::Archive::BackupArchiveOperationImpl::TraceFirstVolumeExistance | line: 0x65e40aa0b487177, k:\6116\products\imager\archive\impl\operations\archive_operation_backup.cpp:742, TrueImage::Archive::BackupArchiveOperationImpl::TraceFirstVolumeExistance | $module: ti_demon_vs_6116
Any ideas?
What are your retries set at though - even if it fails, retries will keep happening based on that setting.
Steve's script works great for me. However, if you have retries every minute, it will still keep trying to run the task. I set my retires to only 1 time and with a delay of 4 hours. After that, it won't attempt to run until the next day.
Klaus, there seems to be issues with the Pre/Post Commands that cause them to return 0 (Success) regardless of whether the command being run succeeds or fails.
I have been playing around for a little while and may have found an alternative way to do this.
Create a simple batch command in the remote NAS folder - it can be as simple as the lines below:
echo Hello World
exit
Put the name of the batch command in the Command box (with no path)
Put the NAS path in the Working directory box.
See attached screen shots.
Steve,
Agreed and good call. Seems like if you just put any script to run from the nas, if the script is not accessible, it would fail to execute and the backup would not trigger as a result - that's probably the simplest method (K.I.S.S.). No script available to run, no backup to execute.
I called my command "HelloNAS.cmd" it consists of
@echo off exit
Just to clarify for others though, the script needs to live on the remote NAS share, not the local machine.
Thanks for the suggestions, fixed my configuration, let's see how it works!