Aller au contenu principal

Restoration issue from within Windows 10 environment

Thread needs solution

Recently, I have not been successful in restoring from within the Windows 10 environment. It appears to work, taking 50 minutes in what looks like a restoration. But then, I get the blue screen and the computer can not boot up. I am able to restore by using my USB Acronis startup. I am saving correctly to the the backup file, and the drive letters and folders during the backup appear to be listed correctly. I am not sure what has changed. I did have to remove the backup drive momentarily and plug back in, but I have since saved and restored. I also have had a DELL BIOS update. Not sure if this is causing the problem. Fortunately, I can still restore from the USB. Any ideas would be appreciated. I am thinking it must be a setting somewhere that I am not seeing following either the temporary removal of the backup drive (this is where it happened the first time), or the BIOS update later on.

Thanks, Rick

 

0 Users found this helpful

Rick, personally I would not recommend attempting to perform a Recovery / Restore of a backup containing the Windows OS drive from within the Windows ATIH application.

By definition of doing such a recovery, Acronis has to restart the computer in order to launch a standalone boot environment from which to launch the ATI application and do the restore.  This in turn requires that ATI modifies the Windows Boot Configuration Data to create a temporary Linux boot environment from which ATI is launched.

Using your USB Rescue Media is a whole lot safer for this type of activity - there is no need to modify the Windows BCD and no possibility of getting tripped up by Windows going into a hybrid sleep (Hibernation) state while you attempt the recovery.

On that last note, there have been some strange problems caused by using ATI while Windows is in a hibernated state where backup files 'disappear' or other changes are lost, simply because the NTFS file system is restored back to its prior state when Windows is resumed.  To avoid this either issue shutdown.exe /s to force a full shutdown, or hold the Shift key when clicking on either shutdown or restart.

Thanks much, Steve. I assume that you would also recommend that I backup from outside the Windows environment as well. I will take your advice in future backups. 

Rick, doing the backup from within Windows is not a real problem because Acronis employs the Microsoft VSS service to create a snapshot of files etc that would otherwise be locked by the OS.

The majority of my backups are done via scheduled backup tasks that run within Windows with just occasional backups done using the rescue media offline from Windows.  I tend to do the offline backups when I am given a computer by friends or family to cure of some problem or virus etc, where the backup is a safety net against data loss during the cure process etc.