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Blue recovery screen after restore in Windows 10

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I uninstalled Kaspersky anti-virus to try Norton (since norton was free with my internet provider) but I had too many false positives and didn't like Norton. So I restored my previous image I had made prior to doing this.

After I restored I got a windows recovery blue screen. " Recovery - Your Pc/Device needs to be repared"

*see image below*

I tried to restore an image before that one and same thing. Then the only way to fix it was to restore from a image 2 months ago, but I didn't want to go that far back so after doing this, I then went to the day old image and just restored C: and not the other partitions (recovery, EFI, MBR)

So why is this happening?

 

Also I noticed If I use Macrium Reflect backup that there is another partition that True Image doesn't see. It's showing 4 and true image only showing 3. The one that True Image isn't showing is a 128mb unformated partition.

 

 

 

 

 

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Scott, the error code on the BSOD is telling you that Windows cannot find the BCD information required to know how to boot into Windows.

See webpage: How to Fix Error Code 0xC0000225 in Windows 10

This in turn would suggest that your backup did not include the EFI partition where the BCD information is normally stored.

Acronis will normally include all hidden/system partitions such as the EFI one by default unless this is deselected in the Source panel after clicking on the option for 'Full partition list' which shows all partitions.

Well it did have all 3 partitions in the backup because I always check everything on the drive to backup and checked all when restoring.

07-15-18- Installed other software_full_b1_s1_v1.tib   - did boot
12-15-18-Before installing Norton_full_b1_s1_v1.tib    - did not boot

I restored 12-15-18 (everything) then just restored 07-15-18 of just the mbr, efi and restore partition which I thought would work but didn't. It would only boot if I restored 07-15-18 (all partitions only) Then had to restore 12-15-18 of just the c: partition and uncheck the other ones. That is the only way to fix it. So something went wrong when backing up.

I always backup everything and restore everything on the drive. I also only backup and restore using the boot method so windows isn't running.