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Is cloud storage offered as a trial?

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When I purchased a copy of ATI 2018, I took advantage of the cloud storage that was offered. I don't recall the terms.

In the online Dashboard, the date of my backup is listed; yet I am notified that "No backups found" and "The cloud storage quota is exceeded..." (attached is a screenshot). Was the offer one where storage was available for 6 months as a trial?

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If you have purchased a subscription version of ATI 2018 with Cloud storage, then that storage is valid for the term of your subscription period, and beyond that if you renew the same.

The reference to 6 months shown in your screen image is purely a retention period for data in the Cloud storage before any older version data are removed / cleaned.

You should look on the Account page in your ATI 2018 GUI where it will show you the status of your Cloud storage usage, and when any subscription is due to expire / end.

The error message is saying that you have tried to store more data in the Cloud than your subscription product allows. 

Example of Account page status.

2018-06-13 22_00_23 Account cloud status.png

Thank you for your kind help.