Conversion
I upgraded to True Image 2018 because the publicity said it could convert image files to .vhd format for VirtualBox. The help files say they can convert to .vhd(x) but the only option I get in the dropdown is .vhdx which VirtualBox doesn't accept. In desperation, I installed the Windows virtualization feature to convert .vhdx to .vhd , uninstalled it again because it is incompatible with VirtualBox but the resultant .vhd didn't work.
Is there a solution to this - I hate spending good money on things that don't do what they say they will do!

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Neil, the Convert to VHD option provided with ATI 2018 does not make any mention of providing any compatibility with VirtualBox.
Also the ATI 2018 User Guide: Working with .vhd(x) files and also Converting Acronis backup where the latter starts by stating:
Users of the Enterprise and Ultimate editions of Windows 7 and later Windows versions can convert a .tib image of the system partition into the .vhd(x) format if they want to use the converted .vhd(x) file for booting the operating system. Or, they may want to get the ability to mount images without using Acronis True Image 2018.
You may wish to open a Support Case directly with Acronis on this topic to seek their guidance on using this feature with VirtualBox.
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See also KB 59986: Acronis True Image 2018: how to create a virtual machine with an existing virtual hard disk which gives more details of this process.
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