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NAS timeout

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I'm currently using Acronis 2018 (build 15470). I've been using Acronis for many years with a Drobo NAS device (5N). The device spins-down disks after non-use and spins them back up when a request is made. I've had no problems until fairly recently.

But, in the past few months, Acronis scheduled backups have failed with a timeout. How can I increase the time that Acronis waits for a device to respond?  

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Bert, you could try to add a pre-script to your backup task (I call mine hellonas.bat). 

Basically, just use notepad and add this and put it on the NAS share and have the pre-script point to it so that it attempts to run the .bat first.  This will add a delay of 10 seconds with pings.  Change the 10 with something else if want it shorter or longer.  

@echo off
ping localhost -n 10 > nul
exit