Aller au contenu principal

True Image 2018 reporting last backup failed

Thread needs solution

I''ve not backed up in 2 months but wanted to now after Win 10 2004 update.  Though I am getting message - "The last backup failed, The backup cannot be started. Plug in the external drive containing the files for the backup," I DO have the external drive plugged in, it does show the right drive letter, I can see the existing files on the Toshiba if I look, AND I can drag and drop a file from my pc to the F drive.   Not knowing what it actually is, I tried "validating" which gave me the green light until I tried to back up again.....  What do I do now????  Will I have the same problem if I just updated to True Image 2020?   IF I started a completely new FULL+ Differentials backup on the same Toshiba F, would that most likely fail too?  With 2018 no longer supported is this the proper vanue to get answers?

Fichier attaché Taille
Acronis Backup failed.jpg 178.58 Ko
Acronis Backup failed_0.jpg 178.58 Ko
Acronis Explorer With Toshiba F.jpg 214.97 Ko
0 Users found this helpful

Doug, I would suggest creating a new backup task and selecting your Toshiba F: drive as the destination for the task.  If the new task works, then try reselecting the destination drive again for the two failing backup tasks shown in your screen images - this can be needed after doing any Windows OS upgrades due to changes in the partition identifiers on the system.