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Win10 1803 - Not Installtion possible "%1 ist keine zulässige win32-Anwendung"

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Hi,

i buy today acronis but I can't install. Build 11530. Error message "%1 ist keine zulässige win32-Anwendung".

whats going wrong?

Thanks
Peter

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Peter, welcome to these User Forums.

Please see forum topic: ATI 2018 not installing - not valid win32 application which dealt with a very similar / the same issue for another user and may offer a solution you can use.

same problem here.

Windows 10 1803.

When I try to install Acronis 2018, or 2017, I get the following message

%1 ist keine zulässige Win32-Anwendung acronis

Any chance to get it fixed?

 

Dieter, welcome to these User Forums.

Please see KB 46710: Acronis True Image: Installation Fails in Windows which deals with the most common causes of install failures, including 'not a valid 32-bit application'

See also the following forum topics that may help:

Topic: True Image 2018 won't install 

Topic: Installation of TI2018 fails [Solved]

Topic: ATI 2018 not installing - not valid win32 application

Please understand that I and very many other users have successfully installed ATI 2018 on Windows 10 across many different OS Update build versions, including on Insiders Builds.

Hi Steve, thanks for the links, but unfortunately they are different to my problem and didn´t solve it.

There is no information about my error message "%1 ist keine zulässige Win32-Anwendung"

Do I have to return Acronis 2018 to my dealer because it doesn´t work on new systems, or are are there any clear instructions to solve this problem?

Dieter, several of the links I gave were dealing with the same error message, not a valid Win32 application, i.e. KB 8305: Installation von Acronis Produkt nicht mit „... nicht einer gültigen Win32-Anwendung“   

I would recommend opening a Support Case directly with Acronis if you cannot resolve this error.