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Cannot start trial version of Acronis 2019

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I download trial version of true viewer 2019 but when it ask me to star session always show an error to log in. I cannot start software anyway. Via Internet i can login with no problem but i don´t know how to active this trial version.

 

Thanks.

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Cristian, welcome to these public User Forums.

Where have you downloaded a trial of ATI 2019 from?  The current Acronis application offered for trial use (30-days) is ATI 2021 available via the main Acronis.com website.

All versions of ATI need to be installed using an Administrator account in order to have the required authorities / privileges needed to run correctly.

See KB 2705: Technical support for trial versions - for how to get more help with trial products.