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Deleting Files from online (cloud- ) Backup

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Hi,

I saved a lot of files in my acronis online-cloud.

Now I want to delete some of them, they´re not longer needed.

How can I do this ?

I logged in, entered my password, changed to the files, clicked to the symbol on the right side of the file, but there´s no "delete", only "Donload", "Copy Link". "SHare on Twitter" and "Share on facebook".

Im quite sure that a few month ago there was also a "delete"-option...

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Snoopy, just checked on my own Dashboard and do not see any option to delete individual files either.  I haven't tried doing this previously so cannot say that this was ever there or not?  The fact that there is a tick box option to 'Show deleted files' would suggest that there should be a delete option unless this only applies to files deleted from the source data and now not shown in the latest backup version in the Cloud?

I would recommend opening a Support Case direct with Acronis to confirm whether there should be a delete option or not?  Please come back and let us know the answer you receive.

Like Steve I do not recall there ever being an option to delete individual files from a Cloud backup. As you cannot delete individual files from local backup I is not surprising that it is not available for Cloud backups.

Ian

Hello guys, 

Unfortunately, it is not possible to delete individual files from the Online backup - it is a technological limitation. We are figuring out how to overcome it, though, so maybe it would be available in the future.

Renata, thanks for this information.

Ian

Hi Renata, THX for the Info ;)