Clone to dissimilar hardware

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Hi everyone,

I have some troubles in cloning disk in acronis 2020. I want to clone a classic SSD 2,5" SATA on a desktop computer to a NVMe SSD on a laptop (acer aspire 5). I know it would be more convenient to do a fresh install windows but I want to know if it is possible.

I spend several hours and I don't know how to do it successfully. Acronis is installed on the desktop computer. I created a rescue media but when I booted in the usb key on the laptop, the NVMe SSD was not recognised by Acronis. I downloaded intel drivers founded on acer's website and I injected them into the rescue media based on windows PE. Now I can see my NVMe drive. I cloned the older SSD (put on USB dock) to the NVMe. 

When I boot on the laptop, I have BSOD "inaccessible boot device". I founded I have to use "Universal Restore" but when I boot on usb key with universal restore, the app doesn't see my OS. Furthermore, I don't know which drivers I have to install with acronis universal restore in order to make my system functional.

Could you please help me ?

Sorry for my english

Regards,

 

mer 15/09/2021 - 16:27
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Dany, welcome to these public User Forums.

You should not be trying to use cloning to migrate your Windows OS to a different PC - this is not the correct method to do this.

The method that you need to use is to make a full Disks & Partitions backup of the desktop PC OS disk, storing this on an external USB backup drive, then restore that backup to the new laptop PC after booting the laptop from the Acronis Rescue Media leaving the NVMe SSD installed within the laptop where it will be the OS boot disk drive.

One immediate issue here is that your desktop PC does not have any device drivers installed for the laptop NVMe SSD drive, which is most likely why the Acronis rescue media does not find that SSD when you boot the laptop from the media created on the desktop PC.

If the laptop has a working copy of Windows that you can use to boot it, then you could install ATI 2020 on the laptop and create the rescue media on the laptop using the 'Simple' method which would have device support for the SSD.

If you have overwritten the laptop OS by the actions you have tried so far, then you would need to identify what device drivers are needed and add these to the rescue media or install them on the desktop PC.

There is one further probable issue here, which is the BIOS boot mode used by the desktop and laptop PC's.  For NVMe SSD drives, the laptop should be using UEFI BIOS boot mode but your desktop may still be using Legacy boot mode if it is an older PC.

See KB 63226: Acronis True Image 2020: how to create bootable media and KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

KB 63295: Acronis True Image 2020: How to restore your computer with WinPE-based or WinRE-based media

KB 62970: Acronis True Image 2020: Restoring to dissimilar hardware with Acronis Universal Restore

Note: if the new laptop came preinstalled with Windows 10, then this should have been activated with Microsoft before you attempt to migrate the OS from the desktop PC if you want to avoid activation issues.  The OS edition should also be the same, i.e. Windows 10 Home activated on both PC's.

jeu 16/09/2021 - 13:33
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