Error cloning SSD

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I'm trying to clone an old Adata ssd boot drive to a WD SN770 using the WD version of Acronis True Image, but am getting multiple error messages of "Error 0x101f6: A format/resize error" and "error 0x70001: Internal error: source drive not specified"
. Attached is a copy of the log.

Fichier attaché	Taille
ATI log.txt	11.33 Ko

mar 19/09/2023 - 02:50

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Andrew, welcome to these public User Forums.

From your log you look to be cloning from a 200GB SSD to a 2TB one but it is not clear how you were doing the clone operation?

Was this being done from within Windows and if so, was a restart required to continue the process or not?

I would suggest making a full disk backup of the older, smaller SSD (to an external USB drive) then try doing a Restore of that backup to the new SSD and see if you still get any errors?

mar 19/09/2023 - 15:37

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Hello!

Welcome to the forum!

Please check the following solutions:

Check Source Drive: Ensure that your old SSD is correctly recognized as the source drive in the cloning process. Double-check the source drive settings to make sure it's selected.
Free Up Space: Make sure there is enough free space on your WD SN770 drive to accommodate all the data from the SSD. Insufficient space can lead to errors during cloning.
Drive Health: Check the health of both your source (Adata SSD) and target (WD SN770) drives. If there are any issues with the source drive, it might be causing errors during cloning. You can use drive diagnostic tools to assess their health.
Disconnect Unnecessary Drives: To avoid confusion and potential errors, disconnect any other external drives or storage devices while performing the cloning operation. Sometimes, the software might get confused if multiple drives are connected.
Data Backup: Before proceeding with cloning, it's always a good practice to backup your important data. If something goes wrong during the cloning process, you won't risk losing critical files.
Reinstall Software: If the issue persists, you might want to try uninstalling and then reinstalling the Acronis True Image software. This can sometimes resolve software-related errors.
Contact WD Support: If none of the above solutions work, it's a good idea to reach out to WD's customer support https://kb.acronis.com/content/2201

Thanks in advance!

mar 19/09/2023 - 16:02

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Beginner

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Hi Steve,

The clone operation was being done within Windows and no restart was required as the cloning process failed pretty quickly after starting. I followed your advice and tried creating a full disk backup from the old drive to a 2tb external USB drive, but that just hangs on the backup screen saying "Preparing data...Calculating time remaining" for over an hour so far. I've pasted the backup worker log below because the forum isn't allowing me to upload the log file.

Thanks,

Andrew

2023-09-20T01:53:31:303-04:00 23992 I00000000: Pid: 1140 >>> --id=10001 --action=browse --agent="Acronis True Image for Western Digital 27.0.1.39676 Win" --archive="H:\\ADATA SX930.tibx"
2023-09-20T01:53:31:333-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: opening archive path="\\?\H:\\ADATA SX930.tibx" in readonly mode;
2023-09-20T01:53:31:333-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: ci page found at 45056;
2023-09-20T01:53:31:333-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: opened archive path="\\?\H:\\ADATA SX930.tibx";
2023-09-20T01:53:31:334-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: archive mode=readonly reopen=0:0 commit=2/2 size=0/49152 uuid=783c4eccdf3be0334f5cbb05c9481a43 type=disk features=d--au--h-;
2023-09-20T01:53:31:334-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: slices=2 user=0MB data=0MB meta=0MB unused=0MB/25.00% deallocated=0MB/0.00%;
2023-09-20T01:53:31:429-04:00 23992 I00000000: Pid: 1140 >>>
2023-09-20T01:53:31:440-04:00 23992 I00000000: Pid: 1140 >>>
2023-09-20T01:53:31:440-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: archive closing \\?\H:\\ADATA SX930.tibx;
2023-09-20T01:53:31:440-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=io#1: time=0d00:00:00 total req=0 (rd=0 wr=0 sync=0), pgreq=0 (rd=0 wr=0) sync=0.0 ms;
2023-09-20T01:53:31:440-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=io#1: pg cache hit=2 ra_hit=0 ra_pages=0 ra=0.00%;
2023-09-20T01:53:31:440-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: archive mode=readonly reopen=0:0 commit=2/2 size=0/49152 uuid=783c4eccdf3be0334f5cbb05c9481a43 type=disk features=d--au--h-;
2023-09-20T01:53:31:440-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: archive close (user read=0MB write=0MB) rc=0 (Success);
2023-09-20T01:53:31:440-04:00 8852 I00000000: Pid: 1140 type=retcode; value=0; id=10001;
2023-09-20T01:53:31:440-04:00 23992 I00000000: Pid: 1140 >>> --id=1 --action=backup --action=cleanup --action=metainfo --disk-backup --agent="Acronis True Image for Western Digital 27.0.1.39676 Win" --archive="H:\\ADATA SX930.tibx" --source="\\local\\hd_gpt(5D9CC0E746C958459E573383CB4966DD)" --exclude-wildcard="hiberfil.sys" --exclude-wildcard="pagefile.sys" --exclude-wildcard="$Recycle.Bin" --exclude-wildcard="swapfile.sys" --exclude-wildcard="System Volume Information" --exclude-wildcard="*.tib" --exclude-wildcard="*.tibx" --exclude-wildcard="*.tib.metadata" --exclude-wildcard="*.~" --exclude-wildcard="*.tmp" --exclude-wildcard="C:\\Users\\Andrew\\AppData\\Local\\Temp\\*" --exclude-wildcard="C:\\Users\\Andrew\\AppData\\Local\\Microsoft\\Windows\\INetCache\\*" --exclude-wildcard="C:\\Users\\Andrew\\AppData\\Local\\Mozilla\\Firefox\\Profiles\\*\\cache2" --exclude-wildcard="C:\\Users\\Andrew\\AppData\\Local\\Mozilla\\Firefox\\Profiles\\*\\OfflineCache" --exclude-wildcard="C:\\Users\\Andrew\\AppData\\Local\\Opera Software\\Opera Stable\\Cache" --exclude-wildcard="C:\\Users\\Andrew\\AppData\\Local\\Opera Software\\Opera Stable\\Media Cache" --exclude-wildcard="C:\\Users\\Andrew\\AppData\\Local\\Google\\Chrome\\User Data\\Default\\Cache" --exclude-wildcard="C:\\WINDOWS\\CSC" --machine-id="C131F4EC-D6E0-436D-9507-7FC2B32340B9" --resource-id="2A35C510-80B2-4535-B84B-ACAD729AF005" --vss-mode="vss" --backup-scheme="full" --keep-versions=1
2023-09-20T01:53:31:440-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: opening archive path="\\?\H:\\ADATA SX930.tibx" in rewrite mode (create);
2023-09-20T01:53:31:441-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: ci page found at 45056;
2023-09-20T01:53:31:441-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: opened archive path="\\?\H:\\ADATA SX930.tibx";
2023-09-20T01:53:31:441-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: archive mode=rewrite reopen=0:0 commit=2/2 size=0/49152 uuid=783c4eccdf3be0334f5cbb05c9481a43 type=disk features=d--au--h-;
2023-09-20T01:53:31:441-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: slices=2 user=0MB data=0MB meta=0MB unused=0MB/25.00% deallocated=0MB/0.00%;
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='hiberfil.sys', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='pagefile.sys', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='$Recycle.Bin', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='swapfile.sys', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='System Volume Information', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.tib', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.tibx', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.tib.metadata', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.~', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.tmp', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Temp/*', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Microsoft/Windows/INetCache/*', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Mozilla/Firefox/Profiles/*/cache2', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Mozilla/Firefox/Profiles/*/OfflineCache', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Opera Software/Opera Stable/Cache', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:445-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Opera Software/Opera Stable/Media Cache', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:446-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Google/Chrome/User Data/Default/Cache', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:446-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/WINDOWS/CSC', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:446-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*/System Volume Information/*{3808876B-C176-4e48-B7AE-04046E6CC752}', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='hiberfil.sys', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='pagefile.sys', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='$Recycle.Bin', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='swapfile.sys', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='System Volume Information', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.tib', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.tibx', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.tib.metadata', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.~', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*.tmp', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Temp/*', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Microsoft/Windows/INetCache/*', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Mozilla/Firefox/Profiles/*/cache2', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Mozilla/Firefox/Profiles/*/OfflineCache', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Opera Software/Opera Stable/Cache', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Opera Software/Opera Stable/Media Cache', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/Users/Andrew/AppData/Local/Google/Chrome/User Data/Default/Cache', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='C:/WINDOWS/CSC', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:449-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=file_filter_add_mask(mask='*/System Volume Information/*{3808876B-C176-4e48-B7AE-04046E6CC752}', mask_kind=FF_MASK_EXCLUDE, mask_type=FF_MASK_WILDCARDS);
2023-09-20T01:53:31:451-04:00 8852 I00000000: Pid: 1140 id=1; progress=0
2023-09-20T01:53:31:457-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: chain: last=f/f:d:1:bcc93577e4436d101ca86af409907097 current=f/f:c:2:810f13d0788fc6cbe9edb2edfa1177cc total=2;
2023-09-20T01:53:31:457-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: chain: unused=0 MB (25.00%) deallocated=0 MB (0.00%);
2023-09-20T01:53:31:457-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=archive cache: size=63MB decommit_limit=0MB free_unused=yes;
2023-09-20T01:53:31:457-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=archive cache: total (2/0MB) == active (2/0MB) + inactive (0/0MB) + decommit (0/0MB) + locked (0/0MB) + priv (0MB) <= limit (63MB);
2023-09-20T01:53:31:457-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=archive cache: pool free (62/0MB) decommitted (0/0MB);
2023-09-20T01:53:31:457-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=archive cache: page decommit not supported;
2023-09-20T01:53:31:457-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: archive_slice_start_chain_ex(type=full);
2023-09-20T01:53:31:457-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: skip full chain create: no finished slice since 1, current=2 full:full;
2023-09-20T01:53:31:457-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: archive_slice_create(sid=3,type=inc,user_type=full,features=0,uuid=00000000000000000000000000000000,ctime=0); archive_type=disk;
2023-09-20T01:53:31:458-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: punch_hole: min_size=1024KB threshold=1024MB ratio=5.0% chain=0MB commit=4/4;
2023-09-20T01:53:31:458-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: slices=1 user=0MB data=0MB meta=0MB unused=0MB/40.00% deallocated=0MB/0.00%;
2023-09-20T01:53:31:458-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: punch_hole: begin punch holes, unused 0/0 MB (40.00%);
2023-09-20T01:53:31:458-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: punch_hole: punched 0 MB, skipped 0 MB;
2023-09-20T01:53:31:458-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: slices=1 user=0MB data=0MB meta=0MB unused=0MB/40.00% deallocated=0MB/0.00%;
2023-09-20T01:53:35:963-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 1;
2023-09-20T01:53:41:441-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=io#1: write.queue=0, write.meta_queue=0, write.in_progress=0, read.queue=0, file_sz=73728 (alloced 73728), meta_area_end=0, write.error=0;
2023-09-20T01:53:41:441-04:00 8852 I00000000: Pid: 1140 type=log; level=inf; message=ar#1: slices=2 user=0MB data=0MB meta=0MB unused=0MB/50.00% deallocated=0MB/0.00%;
2023-09-20T01:54:40:379-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 2;
2023-09-20T01:55:44:917-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 3;
2023-09-20T01:56:49:343-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 4;
2023-09-20T01:57:53:845-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 5;
2023-09-20T01:58:58:339-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 6;
2023-09-20T02:00:02:883-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 7;
2023-09-20T02:01:07:305-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 8;
2023-09-20T02:02:11:839-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 9;
2023-09-20T02:03:16:279-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 10;
2023-09-20T02:04:20:783-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 11;
2023-09-20T02:05:25:359-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 12;
2023-09-20T02:06:30:041-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 13;
2023-09-20T02:07:34:569-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 14;
2023-09-20T02:08:39:104-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 15;
2023-09-20T02:09:43:868-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 16;
2023-09-20T02:10:48:430-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 17;
2023-09-20T02:11:52:887-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 18;
2023-09-20T02:12:57:366-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 19;
2023-09-20T02:14:01:867-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 20;
2023-09-20T02:15:06:417-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 21;
2023-09-20T02:16:11:053-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 22;
2023-09-20T02:17:15:647-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 23;
2023-09-20T02:18:20:142-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 24;
2023-09-20T02:19:24:689-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 25;
2023-09-20T02:20:29:102-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 26;
2023-09-20T02:21:33:728-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 27;
2023-09-20T02:22:38:188-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 28;
2023-09-20T02:23:42:710-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 29;
2023-09-20T02:24:47:245-04:00 8852 I00000000: Pid: 1140 type=log; level=wrn; message=W00000000: VSS retry: 30;

mer 20/09/2023 - 06:28

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Contributions: 2

Commentaires: 1727

Hello!

It appears to be a warning message related to a retry operation involving VSS (Volume Shadow Copy Service).

Most probably there are issues while creating the snapshot.

That can be caused due:

- Insufficient disk space on the drive where VSS snapshots are stored can lead to errors. VSS requires space to create and manage these snapshots.

- Problems with the VSS service itself, such as service not running, can cause issues. Ensure that the VSS service is set to start automatically and is running.

- Corrupted system files can affect VSS functionality. Run the system file checker (SFC).

- Issues with the storage hardware (e.g., disk errors, failing hard drives) can affect VSS. Running hardware diagnostics may be necessary

Thanks.

mer 20/09/2023 - 08:34

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Commentaires: 29781

Andrew, as indicated by Jose above, the log is suggesting problems with either the source SSD or else more generally with the PC.

Try running CHKDSK /F against the SSD, i.e. CHKDSK C: /F if it is being used as the current Windows boot disk and see if that throws up any errors?

How much free space is available on that SSD - ideally you should have around 20% free space on any SSD for optimal performance benefits?

You may want to try to isolate the issue here: can you make any backups of a single partition on the SSD to check whether that would succeed or not?

You could see if there are any diagnostic tools available from the SSD maker support site that you could run against it.

Creating Acronis WinPE rescue media and booting from that is another option for making a backup image.

mer 20/09/2023 - 13:27

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Desktop Client
desktop Linux
details
development
device details
devices
diagnostic data collection
diagram
direct
direct download link
disable
Disaster Recovery
Disaster Recovery Cloud
disk exclusion
display enahcements
DNS
docker
dockerized agent
Documentation
downgrade ; license key
downgrading
download
DR
DSM
dynamic disks
ease of use
efficiency
email
email domain
embedded
enablement
Encryption
encryption key
endpoint management
Enhanced security mode
entire machine backup plan
Epic
erase
ergonomics
error improvement
error message
error message improvement
error-reduction
estimate
esxi
Ethereum
EULA
Exchange
exclude
exclude logs
exclusion
exclusion filters
exclusion in the whitelist
exclusiuon filters
expansion opportunity
export
extra space
failed to start on time
faiure
feature
file filters
file sharing
file-based backup
Files Cloud
Files Cloud for MAC
filter
filtering
Firefox
firewall
firewall requirements
focus
Forensics
FR
frequency
Full
G Suite
gateway
global-local
godaddy
Google
Google Workspace
GPT partition anomalies
graph
Graviton
GUI
guidelines
GWKSP
har
hardware
hardware encryption
hardware inventory
hardware support
HCI OS
how-to
HTTPS
human error prevention
hyper-v
image backup
immutability
immutable backups
Immutable storage
improve alerts
improvement
improvement performance backup backup plan VM virtualization
Incremental
installer
integrations
inventory
isolation
KB
kernel
LAN-free
Layer
LDM
Legal
license
licenses
licensing
lift-and-shift
limits
Link
linux
Linux errors
Live
local
local backup control
LockBox
locked
locked file
log collection
log upload
logging
logging improvements
logical UI
login
logs
LSR
m365
mac
Mac M1
machine details
machine detauls
macos
mailboxes
Maintenance
Malware
Management portal
MariaDB
MC
mdraid
memory
memory saving
MI-monitoring
Microsoft
migration
mindshare
mini-plans
missed backup
mms
mmsmonitor.exe
mobile
monitoring
MS SQL
msp_port_checker
multiple images per hard drive
MVPAssistant
MySQL
navigation
nested backup
nested TIBX
network
network share
new workloads
newsletter
Notary
notifications
notify about changes
NTP
NVM2 speed
o365
object storage
observability
off-host
office 365
offline
offline backup mode
offline sysinfo collection tool
on-prem
one image per hard drive
OneDrive
OneDrive personal
OneDrives
openLDAP
Operational
Operational report
optimization
options
orphaned
OVF
p2p
packet trace
partition
Partner-owned backup storage
password
password deinstallation
patch management
payload
pcs
PDS
performance
performance impact
plan
Plan History
plan management
plan optios
Plans
Plesk
ports
PostgreSQL
powershell
PP ; email
priority
proactive protection
processes
product
product improvement
product quality
product rollout
productivity
progress
progress indication
projectonline
protection plan
protocols
provisioning
proxmox
Proxy
pst
Public Folders
purestorage
push
QNAP
QoS
quality
quality-of-life
quarantine
queued activities
QuickStation
quota
RAM
RaspberryPi
RDP
RDP Server
recovery
Recovery Error
Recovery Failure
recovery points
Recovery Server
RedHat
reduce
reduction
refresh
registration
reliability
remote
Remote assist
remote management
remote wipe
remotely controlled bootable media
Remove
repair
replication
replication activity
Replication of virtual machines
report
reportiing
reporting
reports
requirements
resource consumption
resources
restore
restore speed
restore speed.
restore success rate
resumable backup
retention
retention rules
retention rules essentials infinitely
retry
revert using cache
RHEL
RM-2700 Switch from GoDaddy to DigiCert certificates
RM-405
RM-795
Roadmap
robustness
Rocky
Rocky Linux
RockyLinux
role-based access
round-robin
Run as VM
RX
S3
S3-compatible storage
san
SAT
scalability
scans
scheduler
scheduling
Screen
scripting
scripts
SCS
search
seat
secondary location
section
Security
self protection
self-service
self-troubleshooting
SeriousSAM
settings
SharePoint
sharing permissions
sizes
SLA
slim
slimdown
SMB
snap deploy
snapapi
snapapi26
SNMP
software RAID
source drive
space
space management
speed
speedtest
SPO
sql
SQL Server
SQLSRV
SRE
SRM
ssd clone
ssl
SSL TLS ABGW configuration
stability
Stack
statistics
stats
storage
storage locations
storage quota
Strato
stuck backups
subcription license sync acronis account proxy
subscription
success rate
Supervision
Support
support automation
Support Azure Stack HCI OS RM-2472 Hyper-V S2D
support improvements
supportability
supported distributions
surebackup
surprise avoidance
SUSE
synology
sysinfo
sysinfo collection
tag
tags
Tandberg
Teams
telemetry
tenant migration
test
test failover
threat feed update 3
throttling
TI 2015; Deinsallation
TI2019
tib
TIBX
ticketing
time and date formats
time-saver
time-savers
time-saving
time-waste
time-waster
time-wasters
timekeeping
timeout
timeserver
timestamps
timesync
timing
token
tooling
Totals
traffic accounting
traffic monitoring
tray monitor
troubelshooting
troubleshooting
True Image
True Image 2021
TUI
tuning
ubuntu
Ubuntu 20.04 inode ATI2020
UI
UI customization
UI/UX
unattended installation
unified Cloud licensing network internet proxy subscription sync update 3
update
Update All
updates
Urgent
usability
user interface
user-friendliness
uuid
UX
VA
validation
vault
VD
version check
vipaccount
virtual appliance
virtual host
virtualization
Virtuozzo
Vista
VM
VMW
VMware
VMware ; VMW ; LAN-free ; license
VMware VSAN 7.0
VMware Workstation
volume-drivers
volumes
VPN
vSphere
VSS
vulnerability assesment
waiting
warning
web browser trust
web GUI
web hosting
webcp
website backup
weekly
Whitelist
Widget
widgets
wim
win11
Win2022
Windows 10
Windows 11
windows XP SP2 32 bits
wipe
wording
Workspace
workstation
WORM
wr
zoho