How do I use the USBCustomized USB
When I subscribed to Acronis 3 computer subscription I added the USBCustomized USB. I just received the USB and it was not a standard size USB. I tried inserting it in a USB port on my computer but it did not appear on file explorer. How do I use the USB?
I don't have experience with it either. It is likely just a pre-built usb flash drive (of some type) with rescue media on it (nor sure if it is Linux, WinPE or WinRE either).
In the interim, if it is not showing up in Explorer, it may just need to have a drive letter assigned to it. First, make sure automatic drive letters are enabled:
after that reboot with the drive unplugged. boot into windows and plug it in again. See if it shows up in explorer and/or disk management then.
https://www.lifewire.com/how-to-open-disk-management-2626080
If it fails to recognize at all, I would contact support and request to return it for a refund. There really is no reason you cannot use your own USB flash drive and create rescue media on it once True Image is installed on a PC. Also, you can download the Linux version from your account in .iso format and burn to CD or DVD (although Linux version seems to be having less support on newer systems these days and WinRE/WinPE seems to be working better for most people).
Out of curiosity (because I am very wary of unknown USB drives) I went to the Acronis site to see if this option was there. Sure enough it was. This is a $19.99 add-on in the USA. The picture tells the story.
It says the backup drive is not bootable too
(http://forum.acronis.com/sites/default/files/comment_attachments/2019/11/519370-176139.jpg)
So, it appears to just be a hard copy of the license keys and software installers. Odd. Basically, you're paying $20 for a hard copy of the info that is already available from your online Acronis account... and an Acronis labeled 2GB flash drive.
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On a related note, and possibly why the drive is not showing up in explorer...
My system is constantly having issues displaying the next volume G:\ when I attach new flash drives. It shows up in computer management / disk management, labeled as G:\, but nothing shows up in Windows file explorer as G:\. Yet, if I type G:\ in explorer, it opens up just fine and I can see everything there! So maybe there is something similar in this case happening. At least check computer management / disk management to see if it has a volume letter assigned and assign it if not. And if what is assigned isn't showing up in explorer, try typing in the letter in explorer directly to see if it shows up then, or just change the letter to something else.
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I don't know when this behavior started (possibly one of the fun Windows 10 issues that has been creeping up in the last few months of updates), but it only happens with G: for me. My work-a-round is to just change the drive letter in disk management from Windows to something else and forget about G:
I'm also noticing that some of my external drive icons keep changing. Right now, one of them shows up as a network device instead of the regular USB icon. Something is fiddling with the default registry icons and I don't know what/why. Especially since the default icon settings aren't modified in the registry, where I would expect them to be:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons
Bobbo_3C0X1 wrote:It says the backup drive is not bootable too
(http://forum.acronis.com/sites/default/files/comment_attachments/2019/11/519370-176139.jpg)
So, it appears to just be a hard copy of the license keys and software installers. Odd. Basically, you're paying $20 for a hard copy of the info that is already available from your online Acronis account... and an Acronis labeled 2GB flash drive.
In the olden days we used to be able to order a CD with the ATI software for an additional fee. (I still have a copy of the ATI 2016 CD for no obvious reason.) I guess Acronis now provides the same option using a USB thumb drive rather than a CD.
Having a hard copy of the software with a pre-populated license key is slightly more convenient then downloading the software, I guess. Especially if you have a slow connection. However, keeping a copy of all downloaded software and license keys is almost as convenient.
The key issue with taking this option is that there are normally a fair number of updates after the initial release of most applications, including ATI, so the copy of the installer on the media is most likely to be downlevel at best and open to known issues (bugs) at worst.
I normally keep a copy of the latest build installer for ATI and use my Acronis account sign-in rather than using a serial / license key but keep a record of those serials for reference.
Steve Smith wrote:The key issue with taking this option is that there are normally a fair number of updates after the initial release of most applications, including ATI, so the copy of the installer on the media is most likely to be downlevel at best and open to known issues (bugs) at worst.
I normally keep a copy of the latest build installer for ATI and use my Acronis account sign-in rather than using a serial / license key but keep a record of those serials for reference.
Ditto. And I'm still waiting for the "new" interface to offer an all license download at once like the old website used to. However, I can still grab a good chunk of the old licenses from the old website in a single .txt file and then manually populate the newer ones into it for the time being.
It seems that I didn't look close enough when I ordered this. I was looking for a USB I could boot the computer from and then restore using a backup I made similar to what I did with a Symantec backup program I previously used.Bobbo_3C0X1 wrote:It says the backup drive is not bootable too
(http://forum.acronis.com/sites/default/files/comment_attachments/2019/11/519370-176139.jpg)
So, it appears to just be a hard copy of the license keys and software installers. Odd. Basically, you're paying $20 for a hard copy of the info that is already available from your online Acronis account... and an Acronis labeled 2GB flash drive.
-----------------------------
On a related note, and possibly why the drive is not showing up in explorer...
My system is constantly having issues displaying the next volume G:\ when I attach new flash drives. It shows up in computer management / disk management, labeled as G:\, but nothing shows up in Windows file explorer as G:\. Yet, if I type G:\ in explorer, it opens up just fine and I can see everything there! So maybe there is something similar in this case happening. At least check computer management / disk management to see if it has a volume letter assigned and assign it if not. And if what is assigned isn't showing up in explorer, try typing in the letter in explorer directly to see if it shows up then, or just change the letter to something else.
-----------------------------
I don't know when this behavior started (possibly one of the fun Windows 10 issues that has been creeping up in the last few months of updates), but it only happens with G: for me. My work-a-round is to just change the drive letter in disk management from Windows to something else and forget about G:
I'm also noticing that some of my external drive icons keep changing. Right now, one of them shows up as a network device instead of the regular USB icon. Something is fiddling with the default registry icons and I don't know what/why. Especially since the default icon settings aren't modified in the registry, where I would expect them to be:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons
A handy little utility is the NirSoft DriveLetterView. Sometimes I suspect that Windows always remembering each USB drive can be problematic. Anyway, the utility allows you to delete a drive.