Intel Optane and ATI 2020
Hello,
Just want to share my experience of using bootable media 25700 on my HP Spectre laptop with Intel Optane. To make it short, Intel Optane must be disabled every time before making both backup and recovery.
In details, if Optane is enabled before doing backup, the backup file is not visible in Windows Explorer. Recovery process from this file is successfull, but Windows cannot start, initiate repair disk errors and not able to start anyway.
If Optane is enabled before doing restore, a recovery process is successful and Windows starts normally, but last changes on partition D are lost although partition C was restored only.
It seems Windows share with Optane data of both partitions C and D. When I backup partition C then some data on Optane are not considered by ATI and not being backed up. So, further restore from this file will cause system errors.
When I restore partition C from the file where Optane was disabled to the partition C where Optane is enabled, then such restore destroy Optane and all data stored on Optane are broken. It means the data are missing on both partitions C and D,
Does Optane have logical separation of C and D data? If so, can ATI backup and restore not only partition C but also related data on Optane?
BR, Oleksandr


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Mustang wrote:You may have better luck with Optane if you add this driver to the WinPE recovery media:
Thanks for sharing it. Could you help how to add the driver, please? FYI, I use Linux version of bootable media.
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You will never get the Linux version to work. It is impossible to add a driver. You need to use the WinPE media. Use the MVP Tool https://forum.acronis.com/forum/acronis-true-image-2019-forum/mvp-tool-custom-ati-winpe-builder and select to build from WinPE in the first question.
In the MVP Tool you will see a folder named Drivers_Custom\x64\IRST. Delete all the files from that folder and replace them with all the files from the downloaded file. You just need to answer Yes to the question about adding custom drivers during the build and the drivers will be added for you.
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Hello Everyone,
I've passed this topic to our RnD for review, looks like we need to do some research to see how the product should behave when this technology is used.
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Thanks.
I will appreciate if you let me know when you have news.
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Slightly of the point, but when I updated to Window 10 pro 2004 on both my i5 9400 system I kept on getting error message about unable to load optain driver or it was missing. Both chipsets support octane but I has not activated it. Had to remover the diver via programs and features.
Ian
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Mustang wrote:You will never get the Linux version to work. It is impossible to add a driver. You need to use the WinPE media. Use the MVP Tool https://forum.acronis.com/forum/acronis-true-image-2019-forum/mvp-tool-custom-ati-winpe-builder and select to build from WinPE in the first question.
In the MVP Tool you will see a folder named Drivers_Custom\x64\IRST. Delete all the files from that folder and replace them with all the files from the downloaded file. You just need to answer Yes to the question about adding custom drivers during the build and the drivers will be added for you.
Do you need the full version of ATI 2020 installed (I have limited available disk space) in order to use the WinPE recovery media?
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The MVP Tool needs to have the full version of True Image installed to build the WinPE media. After the media is created, you can uninstall True Image and just use the recovery media.
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Does True Image need to be installed on the same PC that the WinPE media is created for? i.e. Can I install True Image on one PC (with lots of hard drive space), create the WinPE media, then use it to boot and backup another PC?
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Yes, that will work.
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Mustang, an update:
Following your advice, I installed the full version of True Image, downloaded the latest version of Intel RST driver, and then created the WinPE media using the MVP Tool (thank you for providing the MVP Tool - CUSTOM ATI WINPE BUILDER youtube video, it was very helpful during the WinPE creation process).
Booted up with the WinPE media and backed up my whole PCIe NVMe SSD.
If you recall, I was having issues booting with the Linux-based media and not able to see the PCIe NVMe SSD until I changed my BIOS SATA setting to AHCI from RAID. https://forum.acronis.com/forum/acronis-true-image-2020-forum/ati-2020-bootable-media-not-seeing-pcie-nvme-ssd
With the WinPE media and the added custom Intel RST driver, I now can see the PCIe NVMe SSD and be able to backup the whole SSD with ATI 2020 without having to change my BIOS SATA setting.
Thanks again for all the help and advice you have provided.
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William,
Glad to hear you got it working.
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