Issue regarding cloning

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I'm using an Acer aspire A515-52 model (comes with 1tb HDD ). I bought a m2 Nvme Kingston 250gb SSD to upgrade. The desired result is that I need to make a clone of the HDD (which is barely used - having OS files and some miscellaneous files) to the SSD and format the HDD and use it alongside. I've tried both the ATI software and ATI bootable disk, but I'm getting a dialogue box "Acronis bootable agent is waiting for removable devices" after the bootup and then opting Yes will give the same message after some time and No will reboot back to windows. Windows do recognize my new SSD and to ensure, I formatted and created a simple volume of SSD.

Any help will be appreciated. Thanks!

 

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mer 24/06/2020 - 15:15
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mvp

Srirag, welcome to these public User Forums.

From your description you are attempting to perform a clone from within Windows which will then require a restart of the computer to continue.  That restart boots into a temporary small Linux OS environment but which does not have support for NVMe drives or RAID if used for the same, so cannot find the drive involved in the clone.

A further issue here is that this is a clone for a laptop which then implies other rules that have to be followed to be successful.

Please see KB 56634: Acronis True Image: how to clone a disk - and review the step by step guide given there.

Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph:

It is recommended to put the new drive in the laptop first, and connect the old drive via USB. Otherwise you will may not be able to boot from the new cloned drive, as Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. As such, hard disk bays cannot be used for target disks. For example, if you have a target hard disk (i.e. the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning.

As above, the source HDD drive should be removed from the laptop and connected externally with the new NVMe SSD installed inside the laptop, and the laptop booted in UEFI mode from the Acronis Rescue Media to perform the clone.

The Acronis Rescue Media needs to be created using the 'Simple' option as Windows PE media on a USB stick or DVD to boot from.  UEFI boot mode is required for NVMe devices.

Note: after cloning, the laptop must be booted with only the NVMe SSD installed to ensure that the new drive will boot correctly into Windows.  The HDD can be connected externally via USB after Windows has booted, and then the HDD can be reformatted before reinstalling inside the laptop.  This is needed to avoid a signature clash between the HDD and NVMe SSD drives after cloning.

See KB 63226: Acronis True Image 2020: how to create bootable media and KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

Important: Please make a full disk backup of the source HDD to another external drive before attempting to do the clone operation.  This is your safety net in case of anything going wrong or if any mistakes are made etc!

jeu 25/06/2020 - 10:45
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