MacBook Pro Big Sur Backups are failing.

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I am running Acronis True Image 2020 V 24.6.25760.  When running a backup to local disk.  The backup errors out. The OS I am running Is Big Sur 11.0.1.   I get the following error.  The logs below are for local disk.  

 

I also tried to backup to USB or Synology and it also errors out. 

 

2021-01-11T20:37:00:584-08:00 4406414848 I00000000: -----

2021-01-11T20:37:00:584-08:00 4406414848 I00000000: ATI Demon started. Version: 24.6.1.25760.

2021-01-11T20:37:00:587-08:00 4406414848 I013C0006: 1C31E1E6-9E64-47D2-8FD2-7D371A73A62D

2021-01-11T20:37:00:592-08:00 4406414848 I00640002: Operation Local Backup started manually.

2021-01-11T20:37:00:629-08:00 4406414848 I013C0000: Operation: Backup

2021-01-11T20:37:00:629-08:00 4406414848 I0064000B: Priority changed to Low.

2021-01-11T20:37:01:740-08:00 4406414848 E02160015: Error 0x2160015: A backup error.

| trace level: error

| line: 0xa340ffd3416335cf

| file: c:/jenkins_agent/workspace/mod-disk-backup/650/product/core/da_api/backup.cpp:353

| function: Commit

| line: 0xa340ffd3416335cf, c:/jenkins_agent/workspace/mod-disk-backup/650/product/core/da_api/backup.cpp:353, Commit

| $module: disk_backup_macia64_650

|

| error 0x70003: Read error.

| line: 0x8ba4fa0bac28bfb8

| file: c:/jenkins_agent/workspace/mod-disk-backup/650/product/core/resizer/archive3/backup_partition.cpp:613

| function: ReadDrive

| line: 0x8ba4fa0bac28bfb8, c:/jenkins_agent/workspace/mod-disk-backup/650/product/core/resizer/archive3/backup_partition.cpp:613, ReadDrive

| $module: disk_backup_macia64_650

|

| error 0x86000f: OpenVolume function failed

| line: 0x7d6938c0b98017fb

| file: c:/jenkins_agent/workspace/mod-disk-backup/650/product/core/macex/media.cpp:133

| function: Open

| line: 0x7d6938c0b98017fb, c:/jenkins_agent/workspace/mod-disk-backup/650/product/core/macex/media.cpp:133, Open

| $module: disk_backup_macia64_650

|

| error 0x860037

| line: 0xf934f8a21b60225e

| file: c:/jenkins_agent/workspace/mod-disk-backup/650/product/core/macex/media_accessor.cpp:47

| function: MediaAccessorSessionHolder

| line: 0xf934f8a21b60225e, c:/jenkins_agent/workspace/mod-disk-backup/650/product/core/macex/media_accessor.cpp:47, MediaAccessorSessionHolder

| $module: disk_backup_macia64_650

2021-01-11T20:37:02:733-08:00 4406414848 E013C0005: Error 0x13c0005: Operation has completed with errors.

| trace level: error

| line: 0x9f2c53c72e8bced8

| file: /private/bs_hudson/workspace/master/125/product/products/imager/demon/main.cpp:738

| function: main

| line: 0x9f2c53c72e8bced8, /private/bs_hudson/workspace/master/125/product/products/imager/demon/main.cpp:738, main

| $module: ti_demon_macia64_25760

mar 12/01/2021 - 04:25
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Hello Faraz Saiyed,

macOS 11 Big Sur support was added in Update 1 (Build 33610) of Acronis True Image 2021, Acronis True Image 2020 does not support this macOS https://kb.acronis.com/content/67087

mar 12/01/2021 - 11:02
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