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Odd problem on computer boot after normal start time for ATI2020

Thread needs solution

I was out today and didn't boot my computer until the time after ATI should have started a backup. It failed!

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2021-06-11T09:36:30:602-04:00 5432 I00000000: -----
2021-06-11T09:36:30:602-04:00 5432 I00000000: ATI Demon started. Version: 24.7.1.38530.
2021-06-11T09:36:30:790-04:00 5432 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2021-06-11T09:36:30:806-04:00 5432 I00640002: Operation My disks started by schedule.
2021-06-11T09:36:34:160-04:00 5432 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2021-06-11T09:36:34:160-04:00 5432 I013C0000: Operation: Backup
2021-06-11T09:36:34:175-04:00 5432 I0064000B: Priority changed to Low.
2021-06-11T09:36:39:972-04:00 5432 E01E50023: Error 0x1e50023: The specified file does not exist: P:\Acronis_Backup\All Drives\.
| trace level: error
| line: 0x4d3f22948e29f18c
| file: c:\jenkins_agent\workspace\ati-main-win\1440\products\imager\archive\impl\utils.cpp:181
| function: `anonymous-namespace'::GenerateGuiErrorWithPath
| line: 0x4d3f22948e29f18c, c:\jenkins_agent\workspace\ati-main-win\1440\products\imager\archive\impl\utils.cpp:181, `anonymous-namespace'::GenerateGuiErrorWithPath
| $module: ti_demon_vs_38530
|
| error 0xb042f: Destination is unavailable.
| line: 0x5d5406763c32a94
| file: c:\jenkins_agent\workspace\ati-main-win\1440\products\imager\archive\impl\operations\utils.cpp:582
| function: TrueImage::Archive::MakeDestinationUnavailableError
| line: 0x5d5406763c32a94, c:\jenkins_agent\workspace\ati-main-win\1440\products\imager\archive\impl\operations\utils.cpp:582, TrueImage::Archive::MakeDestinationUnavailableError
| Path: P:\Acronis_Backup\All Drives\
| StrId:
| $module: ti_demon_vs_38530
|
| error 0x40011: The specified file does not exist.
| line: 0xaa33a143c434a5fc
| file: c:\jenkins_agent\workspace\ati-main-win\1440\home\backup_worker\impl\backup_worker.cpp:174
| function: `anonymous-namespace'::ReturnCodeToError
| line: 0xaa33a143c434a5fc, c:\jenkins_agent\workspace\ati-main-win\1440\home\backup_worker\impl\backup_worker.cpp:174, `anonymous-namespace'::ReturnCodeToError
| $module: ti_demon_vs_38530
|
| error 0x40011: The specified file does not exist.
| line: 0xc8d8731ce106f9c3
| file: c:\jenkins_agent\workspace\ati-main-win\1440\archive\ver3\adapter\error.cpp:53
| function: `anonymous-namespace'::ConvertArchive3Error
| line: 0xc8d8731ce106f9c3, c:\jenkins_agent\workspace\ati-main-win\1440\archive\ver3\adapter\error.cpp:53, `anonymous-namespace'::ConvertArchive3Error
| $module: archive3_adapter_vs_38530
2021-06-11T09:36:40:887-04:00 5432 E013C0005: Error 0x13c0005: Operation has completed with errors.
| trace level: error
| line: 0x9f2c53c72e8bceda
| file: c:\jenkins_agent\workspace\ati-main-win\1440\products\imager\demon\main.cpp:740
| function: main
| line: 0x9f2c53c72e8bceda, c:\jenkins_agent\workspace\ati-main-win\1440\products\imager\demon\main.cpp:740, main
| $module: ti_demon_vs_38530

==========================

I hi-lighted specific lines above...

First one is an error (underlined one). My schedule happens to be 9AM as you can see from last weeks backup report:

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2021-06-04T09:00:00:759-04:00 3792 I00000000: -----
2021-06-04T09:00:00:759-04:00 3792 I00000000: ATI Demon started. Version: 24.7.1.38530.

========

So I'll assume, P: was not up when ATI tried to do the backup. It is a USB drive and it might not have come on line when ATI started?

I opened ATI and there was an 'X' between the source and backup drive. I pressed the backup to do it now, and it is working doing the backup.

Seems to be a timing issue here.

Not a severe problem, but I thought I should post it here.

 

0 Users found this helpful

Irv, the simplest way to avoid this type of issue is either to allow ATI to wake up the PC, assuming it is sleeping rather than turned off completely, or else to add a simple Pre Command to the task to check for the destination drive being available before the task runs.

Steve, thanks.

PC was OFF, I don't leave it on overnight.

This will rarely happen to me. Testing for the drive might work. I guess I can loop doing a DIR Until it works... might be easier to change the START time to NOON I guess just as easily?

Irv, if you set the option to start a missed backup when the system restarts, you can also set a delay time. In my case, if the system is off when the backup should run it just skips that scheduled time.

BrunoC wrote:

Irv, if you set the option to start a missed backup when the system restarts, you can also set a delay time. In my case, if the system is off when the backup should run it just skips that scheduled time.

Bruno, thanks, and I just discovered that setting when I went to change the start time. Set it for 10 minutes.

I was just coming here to report the same :-)