Aller au contenu principal

Restore system drive from a true image backup? Or recover backup files from an old computer to a new computer.

Thread needs solution

I recently built a new computer. During the migration, I backed up my data drive manually and with True Image. I also created a True image backup of my System drive (not a clone but a full drive backup) using a Vendor supplied version of True Image.

Here, however, is the problem. I had some personal project files on my data drive (D:). These are, for some reason, not accessible from my new machine. Everything seemed to copy over but these files can't be found. I assume that the windows account on my old machine had created the files with permissions that make them inaccessible to the account on my new machine. Unfortunately, I cannibalized parts of my old system to build the new one. The old system drive was reformatted and repurposed.

I still have the parts from the old machine and can rebuild it, but the only system drive backup I have is from a Seagate or WD edition of True Image. Before I upgrade my True Image license to have a go at this, I'd like to know if it's even possible to restore a system drive from a True Image backup (i.e. not a clone) or am I wasting my time.

I'm at a total loss here.

 

0 Users found this helpful

Norman, welcome to these public User Forums.

The core issue here is simply that your files are owned by the old user profile from your original system and even if you have created a user with the exact same name on the new system, this will never be the same as the old one!

Provided you still have the Acronis backup file that contains the original files, then you can recover these files by ensuring you set the correct Recovery options, in particular, that you do not have the option to Recover files with their original security settings enabled.  With this option disabled, the files will then be owned by your new profile that is doing the recovery.

See the ATI 2020 User Guide: File recovery options

File recovery options

Location: Recovery options > Advanced > File recovery options

You can select the following file recovery options:

  • Recover files with their original security settings - if the file security settings were preserved during backup (see File-level security settings for backup), you can choose whether to recover them or let the files inherit the security settings of the folder where they will be recovered to. This option is effective only when recovering files from file/folder backups.
  • Set current date and time for recovered files - you can choose whether to recover the file date and time from the backup or assign the files the current date and time. By default the file date and time from the backup will be assigned.