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System Cleanup Tool causing all sorts of problems

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I tried using this System Cleanup tool yesterday. After hours of waiting for it to finish I cancelled the operation since I had to restart my computer. Ever since then it has caused all sort of problems, files become corrupt, internet through ethernet becomes disabled. This tool should not be used by anyone as it looks like I'm going to have reset Windows 10 now.

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Greg, welcome to these public User Forums.

Sorry to read of your issues here but why were you using the Acronis Cleanup tool, assuming that when you wrote 'System Cleanup tool' that this is what you meant?

The Acronis cleanup tool should only ever be needed when a normal uninstall of Acronis software has failed, and then used with care especially with regards to making any changes to the Windows Registry values described in the documentation for the tool.

Did you make either a backup of the Registry or of the Windows OS drive / partition before using the tool?

I assume you ran System Cleanup from the TI GUI Tools menu. The reason it took so long is that it was doing a secure wipe of the free space on all drives in your computer.

I have never used that option and would never trust it. I don't allow any programs to do that kind of cleanup. I hope you have a full disk backup of your Windows system. I would do a complete restore from the recovery media if I were you.

Paul, thanks for your update, had forgotten about the other System Cleanup tool as not one I have ever used / trusted either!  Greg, please ignore my earlier comments related to the Acronis Cleanup tool.

There is an Acronis Knowledge Base article on use of this tool (with the scary title "Troubleshooting System Clean-up Issues") https://kb.acronis.com/content/47004.  It contains the obvious statement:

Before anything else, be aware that these operations can lead to data loss!

"Can"?  Of course this leads to loss of data.  That's what the tool is for. :)  But they surely mean unintended loss of data.

The article also contains the warning:

Do not perform any disk/volume operations while running other software that has low-level disk access

The article speaks of closing all programs with such access, but Windows' services have such access so you could interpret that as saying "Don't run this tool from within Windows".