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Microsoft Office 365 Backup don't count against Acronis Cloud storage allowance?

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I'm backing up 500 GB OneDrive files with Acronis True Image cloud service and it looks like they don't count against my Acronis Cloud storage allowance. Account info says I still have 1 TB of 1 TB free.

Can this be true?

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It would not surprise me as being the case, given the way it is structured.

Axel, welcome to these public User Forums.

If you have uploaded 500GB of data to the Acronis Cloud then this will definitely count against your storage amount regardless of what is shown to the contrary!

Please open a Support Case direct with Acronis Support to determine why the correct usage of Cloud storage is not being shown to you.

Steve, the data is not uploaded by the user, it is taken directly from the Microsoft server; there may be technical and security reasons why Acronis cannot associate the backup with particular user account.

Ian